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Google Chrome won't open after System Restore

Discussion in 'Web & Email' started by Dano2, Dec 13, 2018.

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  1. Dano2

    Dano2 Thread Starter

    Joined:
    Nov 30, 1999
    Messages:
    951
    Hello here is our system info:
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: AMD Sempron(tm) 3850 APU with Radeon(tm) R3, AMD64 Family 22 Model 0 Stepping 1
    Processor Count: 4
    RAM: 3521 Mb
    Graphics Card: AMD Radeon HD 8200 / R3 Series, 512 Mb
    Hard Drives: C: 149 GB (87 GB Free); D: 297 GB (297 GB Free);
    Motherboard: ASUSTeK COMPUTER INC., K30BD
    Antivirus: Windows Defender, Enabled and Updated

    We just recently did a system restore and now Google Chrome will not open.

    Any help is greatly appreciated.
     
  2. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    9,224
    Try downloading the latest version of Chrome and see what happens.
     
  3. Dano2

    Dano2 Thread Starter

    Joined:
    Nov 30, 1999
    Messages:
    951
    Will I lose bookmarks, saved passwords etc?
     
  4. lunarlander

    lunarlander

    Joined:
    Sep 21, 2007
    Messages:
    9,224
    Just in case, copy the Google folder in AppData\Roaming (not sure if thats the correct path, I am not using Chrome right now) over to Documents.

    Then do not do a uninstall. But just install over on top of it.
     
  5. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    32,243
    First Name:
    James
    If you signed into Chrome with your google account, that will have synced your bookmarks, addons, history, etc so you can restore them on a new computer / browser install.
     
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