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Google Earth

Discussion in 'All Other Software' started by puppypaws, Jan 22, 2011.

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  1. puppypaws

    puppypaws Thread Starter

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    I decided I wanted to download Google Earth 6.0 and have a problem. I have downloaded this on other computers with good results. This time it sits there attempting to initialize, but never completes. I eventually "control, alt, delete," and it tells me the program is not responding. I have removed the program and attempted reload several times with the same results. I am 61 years of age, and by far lacking in computer knowledge most of the younger generation possesses. Can anyone help me with this problem (which in all reality there should be none), but something is just not meshing up.

    Thanks,

    Reid
     
  2. raybro

    raybro

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    How much RAM do you have installed?

    Raybro
     
  3. Rich-M

    Rich-M

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    What are your current Antivirus and Antispyware programs and how often do they scan?
     
  4. puppypaws

    puppypaws Thread Starter

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    Run Trend Micro Internet Security, have been for years and never had a virus, it runs a full scan every 24 hrs.

    2 gigs
     
  5. Rich-M

    Rich-M

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    Think you just had your first virus issue....download and install this then run a scan and let us know:
    www.malwarebytes.com
     
  6. puppypaws

    puppypaws Thread Starter

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    I run malwarebytes every couple of weeks anyway, so I am going to run it now. I think if there was a virus involved it would affect more than Google Earth, what do you think?
     
  7. Rich-M

    Rich-M

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    I certainly agree with you but often times it takes a while to we see all the extent of the damage an intruder can do.
     
  8. puppypaws

    puppypaws Thread Starter

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    I just finished running a full scan with malwarebytes, no virus! Reinstalled Google Earth and the same problem arises, it freezes in the initialization process. You will see the Google Earth screen at about a 40% size and in the task bar it says initializing, this never finishes. I then go into the task manager where it says the initialization is " Not Responding," this requires me to end the process.
     
  9. puppypaws

    puppypaws Thread Starter

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    I meant to tell you I am a dog person as well, personally own 2 Black Labs, 2 Eskimo Spitz, 1 Chow mix, I Whippet mix, and 1 Rotweller mix. I love my dogs.
     
  10. raybro

    raybro

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    After creating a new incremental backup with Acronis and just to see how it would go, I began the process of updating Google Earth where I found v6 is a beta release. Not withstanding you have installed v6 beta successfully on some other systems, I suggest you consider waiting for the full release version and try again. Betas can be quirky.

    You may also want to consider providing feedback to Google about the problem you are having.

    Raybro
     
  11. Rich-M

    Rich-M

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    Wow you proved it to me, thought between your username and avatar I was pretty sure!
     
  12. puppypaws

    puppypaws Thread Starter

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    Do you have a reputable download site for the 5.2 version of Google Earth?
     
  13. raybro

    raybro

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  14. LauraMJ

    LauraMJ Administrator

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    Can you download other largish programs without any problems?
     
  15. raybro

    raybro

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    puppypaws... To clarify a point.. Are you downloading an executable file and then having the problem during install, or are you attempting to install from the web and having the problem.

    Raybro
     
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