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google & links not working

Discussion in 'Web & Email' started by lee_1133, Sep 25, 2003.

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  1. lee_1133

    lee_1133 Thread Starter

    Aug 24, 2002
    hi all

    here's the problem:-

    1 machine, 2 users, windows XP home, 1 administrator(me) & 1 limited account(partner)
    i can surf the web no problem but my partner cannot?
    her links don't work when clicking on them.google don't search after typing word but her address bar surfs no prob?

    any idea's

    oh & it's not spyware/ad-ware/trojan/virus/worm/or anything like that its a settings thing......i just don't know what though::confused:
  2. mobo


    Feb 23, 2003
    I beleiev its the limited user account thats the cause. just for the sake of trying , change the other account to admin for a minute , reboot and try it.
  3. KeithKman


    Dec 28, 2002
    If the problem keeps happening do this in order:

    1) Open Internet Explorer -> Tools -> Internet Options -> delete cookies, delete files (select off-line content), clear history. Then click ok and exit Internet Explorer.

    2) Read http://tomcoyote.org/SPYBOT/index1.html then download and run SpyBot. Make sure to get the updates for SpyBot before you have it scan your computer. After you scan and remove anything SpyBot finds, make sure to click the Immunize button and OK and then click the Immunize button in the right pane.

    3) Run one of the following free Anti-Virus programs here:

    http://housecall.trendmicro.com - I found this to work the best.



    4) Read http://www.tomcoyote.org/hjt/ then download and install HiJackThis. Open up HiJackThis and click "Scan". After you do so click "Save Log" and save it to your desktop. Exit HiJackThis and open the log you created on your desktop and copy every thing in the log and post it here.
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