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Google play

Discussion in 'Android Mobile Devices' started by xyz1, Mar 18, 2015.

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  1. xyz1

    xyz1 Thread Starter

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    I am having some problems with Google play store. whenever I try to open the app(GOOGLE PLAY), it do not get connected to internet and shows either "CONNECTION TIMED OUT" or "CONNECTION FAILED".

    i have tried everything from clearing the cache to setting the date and time correctly also a factory reset but all of this of no help.


    please help me out guys to solve this problems.
    thanks.
     
  2. plodr

    plodr

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    Liz
    So your tablet does not connect to the internet. When did the refusal to connect to the internet start?
    In order to help, we need the brand and model of tablet.
    Are you trying to connect at home or at a hotspot?
    If at home, what do you use to connect to the internet? cable, dsl, satellite?
     
  3. xyz1

    xyz1 Thread Starter

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    It's in my phone _SAMSUNG GALAXY FAME>
    Also, every other thing like browsing,other apps work well but when i open GOOGLE PLAY the problem crop up.
    and i use hotspot.
     
  4. plodr

    plodr

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  5. xyz1

    xyz1 Thread Starter

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    well,never mind but thanks a lot
     
  6. support_peace

    support_peace

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    this happens even when the internet is weak.
    try connecting to a strong wifi network and try again.
     
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