google redirect jump

[palmer46]

When I search for information using Google and then click on an item, instead of going to the item, the Windows Explorer tab shows "redirect...", and then "jump...", and then it sends me to an un-asked for web site. Most of the time hitting the back button is of no use. Help.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:10:16 PM, on 9/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://workplacena.campbellsoup.com/iNotes6W.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1191805282734
O21 - SSODL: AppWin - {5155950F-E988-3341-35CA-08C9B60875FB} - C:\Program Files\tbptmde\AppWin.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
--
End of file - 7728 bytes

 

[Cookiegal]

Hi and welcome to TSG,

Please visit Combofix Guide & Instructions for instructions for installing the recovery console and downloading and running ComboFix.

The only thing different from the instructions there is that when downloading and saving the ComboFix.exe I would like you to rename it to Combo-Fix.exe please.

Post the log from ComboFix when you've accomplished that along with a new HijackThis log.

Important notes regarding ComboFix:

ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. This can easily be changed once we're finished.

ComboFix also prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you, please let me know. This can be undone manually when we're finished.

Note: During this process, it would help a great deal and be very much appreciated if you would refrain from installing any new software or hardware on this machine, unless absolutely necessary, until the clean up process is finished as it makes our job more tedious, with additional new files that may have to be researched, which is very time consuming.

Also, please do not run any security programs or fixes on your own as doing so may compromise what we will be doing. It is important that you wait for instructions.

 

[palmer46]

ComboFix 08-09-27.01 - Dan 2008-09-27 20:22:43.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.67 [GMT -4:00]
Running from: C:\Documents and Settings\Dan\Desktop\Combo-Fix.exe
Command switches used :: C:\Documents and Settings\Dan\Desktop\WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
* Created a new restore point
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Documents and Settings\Dan\Cookies\[email protected][2].txt
C:\Documents and Settings\Dan\Cookies\[email protected][1].txt
C:\Documents and Settings\Dan\Cookies\[email protected][2].txt
C:\Documents and Settings\Dan\Cookies\[email protected][2].txt
.
((((((((((((((((((((((((( Files Created from 2008-08-28 to 2008-09-28 )))))))))))))))))))))))))))))))
.
2008-09-22 19:09 . 2008-09-22 19:09 <DIR> d-------- C:\Program Files\Trend Micro
2008-09-21 09:03 . 2008-09-21 09:03 <DIR> d-------- C:\Program Files\Windows Sidebar
2008-09-21 09:02 . 2008-09-21 16:46 <DIR> d-------- C:\Program Files\Norton 360
2008-09-21 08:59 . 2008-09-21 09:04 <DIR> d-------- C:\Program Files\Symantec
2008-09-21 08:59 . 2008-09-21 10:20 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2008-09-21 08:59 . 2008-09-21 09:04 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-09-21 08:59 . 2008-09-21 09:04 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2008-09-21 08:59 . 2008-09-21 09:04 10,563 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-09-21 08:59 . 2008-09-21 09:04 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-09-21 08:34 . 2008-09-21 08:34 <DIR> d-------- C:\Documents and Settings\All Users\Symantec Temporary Files
2008-09-17 19:57 . 2008-06-23 12:57 6,066,176 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll
2008-09-17 19:57 . 2007-04-17 05:32 2,455,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2008-09-17 19:57 . 2007-03-08 01:10 991,232 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2008-09-17 19:57 . 2008-06-23 12:57 459,264 -----c--- C:\WINDOWS\system32\dllcache\msfeeds.dll
2008-09-17 19:57 . 2008-06-23 12:57 383,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2008-09-17 19:57 . 2008-06-23 12:57 267,776 -----c--- C:\WINDOWS\system32\dllcache\iertutil.dll
2008-09-17 19:57 . 2008-06-23 12:57 63,488 -----c--- C:\WINDOWS\system32\dllcache\icardie.dll
2008-09-17 19:57 . 2008-06-23 12:57 52,224 -----c--- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2008-09-17 19:57 . 2008-06-23 05:20 13,824 -----c--- C:\WINDOWS\system32\dllcache\ieudinit.exe
2008-09-17 19:51 . 2007-08-13 18:54 33,792 --a--c--- C:\WINDOWS\system32\dllcache\custsat.dll
2008-09-16 21:02 . 2008-09-16 21:02 <DIR> d-------- C:\Program Files\tbptmde
2008-09-16 21:02 . 2008-09-21 08:56 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\mdijwvoj
2008-09-15 21:01 . 2008-09-15 21:01 <DIR> d-------- C:\Program Files\Sun
2008-08-31 18:57 . 2002-06-27 06:53 5,110 -ra------ C:\WINDOWS\system32\e100b325.din
2008-08-31 18:56 . 2003-03-04 12:56 145,408 --a------ C:\WINDOWS\system32\drivers\e100b325.sys
2008-08-31 18:56 . 2003-03-04 12:56 145,408 --a--c--- C:\WINDOWS\system32\dllcache\e100b325.sys
2008-08-31 18:56 . 2003-07-11 12:15 118,784 --a------ C:\WINDOWS\system32\Prounstl.exe
2008-08-31 18:56 . 2002-12-29 05:00 24,064 --a------ C:\WINDOWS\system32\IntelNic.dll
2008-08-31 18:56 . 2003-02-03 06:26 12,288 --a------ C:\WINDOWS\system32\e100bmsg.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-28 00:24 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-09-21 22:00 --------- d-----w C:\Program Files\Norton Security Scan
2008-09-21 13:55 --------- d-----w C:\Documents and Settings\Dan\Application Data\Symantec
2008-09-16 01:01 --------- d-----w C:\Program Files\Java
2008-08-25 22:51 --------- d-----w C:\Program Files\Broadcom
2008-08-25 22:50 --------- d-----w C:\Program Files\Common Files\InstallShield
2008-08-25 00:14 --------- d-----w C:\Program Files\support.com
2008-07-30 21:42 23,888 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-07-30 21:28 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-07-30 21:28 10,537 ----a-w C:\WINDOWS\system32\drivers\coh_mon.cat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayExcluded]
@="{4433A54A-1AC8-432F-90FC-85F045CF383C}"
[HKEY_CLASSES_ROOT\CLSID\{4433A54A-1AC8-432F-90FC-85F045CF383C}]
2008-02-26 04:34 576352 --a------ C:\Program Files\Common Files\Symantec Shared\Backup\buShell.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayPending]
@="{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}"
[HKEY_CLASSES_ROOT\CLSID\{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}]
2008-02-26 04:34 576352 --a------ C:\Program Files\Common Files\Symantec Shared\Backup\buShell.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayProtected]
@="{476D0EA3-80F9-48B5-B70B-05E677C9C148}"
[HKEY_CLASSES_ROOT\CLSID\{476D0EA3-80F9-48B5-B70B-05E677C9C148}]
2008-02-26 04:34 576352 --a------ C:\Program Files\Common Files\Symantec Shared\Backup\buShell.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell AIO Printer A920"="C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" [2004-04-15 270336]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [2004-02-10 155648]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2004-02-10 118784]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 53248]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-12-05 282624]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"ddoctorv2"="C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-02-18 51048]
"osCheck"="C:\Program Files\Norton 360\osCheck.exe" [2008-02-26 988512]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 C:\WINDOWS\system32\narrator.exe]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Wireless-B PCI Adapter Utility.lnk - C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe [2005-06-30 4634624]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"AppWin"= {5155950F-E988-3341-35CA-08C9B60875FB} - C:\Program Files\tbptmde\AppWin.dll [2008-09-16 126976]
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
R2 LiveUpdate Notice;LiveUpdate Notice;C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-18 149352]
R3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-07-30 23888]
S3 IPN2120;Instant Wireless-B PCI Adapter Driver;C:\WINDOWS\system32\DRIVERS\LSIPNDS.sys [2003-07-10 96256]
*Newly Created Service* - COMHOST
*Newly Created Service* - PROCEXP90
.
- - - - ORPHANS REMOVED - - - -
HKU-Default-Run-Symantec NetDriver Warning - C:\PROGRA~1\SYMNET~1\SNDWarn.exe

.
------- Supplementary Scan -------
.
FireFox -: Profile - C:\Documents and Settings\Dan\Application Data\Mozilla\Firefox\Profiles\0q5t39z5.default\
.
**************************************************************************
catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-27 20:25:02
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-09-27 20:26:33
ComboFix-quarantined-files.txt 2008-09-28 00:26:29
Pre-Run: 239,678,644,224 bytes free
Post-Run: 239,718,903,808 bytes free
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
142 --- E O F --- 2008-09-19 07:01:17

 

[palmer46]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:45:17 PM, on 9/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\pchealth\helpctr\binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://workplacena.campbellsoup.com/iNotes6W.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1191805282734
O21 - SSODL: AppWin - {5155950F-E988-3341-35CA-08C9B60875FB} - C:\Program Files\tbptmde\AppWin.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
--
End of file - 7308 bytes
______________________________________________________
(After running CombiFix I lost my tool bar. How do I get back on my screen?)

 

[Cookiegal]

What do you mean you lost your toolbar? Which toolbar?

Open Notepad and copy and paste the text in the code box below into it:

Folder::
C:\Program Files\tbptmde
C:\Documents and Settings\All Users\Application Data\mdijwvoj

Registry::
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"AppWin"=-

Save the file to your desktop and name it CFScript.txt

Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.

This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply together with a new HijackThis log.

Note: These instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system.

 

[palmer46]

Cookiegal,
After I ran ComboFix the first time, my toolbar no longer was on my screen and my desktop was empty. By toolbar, I meant the bar across the bottom of my screen with the "start" tab, my clock, etc. Since I rebooted, my desktop and toolbar came back, so that is no longer an issue. I am still getting redirected.
Pal

Here is the ComboFix:

ComboFix 08-09-27.01 - Dan 2008-09-28 14:41:20.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.58 [GMT -4:00]
Running from: C:\Documents and Settings\Dan\Desktop\Combo-Fix.exe
Command switches used :: C:\Documents and Settings\Dan\Desktop\CFScript.txt
* Created a new restore point
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\Documents and Settings\All Users\Application Data\mdijwvoj
C:\Program Files\tbptmde
C:\Program Files\tbptmde\AppWin.dll
.
((((((((((((((((((((((((( Files Created from 2008-08-28 to 2008-09-28 )))))))))))))))))))))))))))))))
.
2008-09-22 19:09 . 2008-09-22 19:09 <DIR> d-------- C:\Program Files\Trend Micro
2008-09-21 09:03 . 2008-09-21 09:03 <DIR> d-------- C:\Program Files\Windows Sidebar
2008-09-21 09:02 . 2008-09-21 16:46 <DIR> d-------- C:\Program Files\Norton 360
2008-09-21 08:59 . 2008-09-21 09:04 <DIR> d-------- C:\Program Files\Symantec
2008-09-21 08:59 . 2008-09-21 10:20 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Symantec
2008-09-21 08:59 . 2008-09-21 09:04 123,952 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2008-09-21 08:59 . 2008-09-21 09:04 60,800 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2008-09-21 08:59 . 2008-09-21 09:04 10,563 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2008-09-21 08:59 . 2008-09-21 09:04 805 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.INF
2008-09-21 08:34 . 2008-09-21 08:34 <DIR> d-------- C:\Documents and Settings\All Users\Symantec Temporary Files
2008-09-17 19:57 . 2008-06-23 12:57 6,066,176 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll
2008-09-17 19:57 . 2007-04-17 05:32 2,455,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2008-09-17 19:57 . 2007-03-08 01:10 991,232 -----c--- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2008-09-17 19:57 . 2008-06-23 12:57 459,264 -----c--- C:\WINDOWS\system32\dllcache\msfeeds.dll
2008-09-17 19:57 . 2008-06-23 12:57 383,488 -----c--- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2008-09-17 19:57 . 2008-06-23 12:57 267,776 -----c--- C:\WINDOWS\system32\dllcache\iertutil.dll
2008-09-17 19:57 . 2008-06-23 12:57 63,488 -----c--- C:\WINDOWS\system32\dllcache\icardie.dll
2008-09-17 19:57 . 2008-06-23 12:57 52,224 -----c--- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2008-09-17 19:57 . 2008-06-23 05:20 13,824 -----c--- C:\WINDOWS\system32\dllcache\ieudinit.exe
2008-09-17 19:51 . 2007-08-13 18:54 33,792 --a--c--- C:\WINDOWS\system32\dllcache\custsat.dll
2008-09-15 21:01 . 2008-09-15 21:01 <DIR> d-------- C:\Program Files\Sun
2008-08-31 18:57 . 2002-06-27 06:53 5,110 -ra------ C:\WINDOWS\system32\e100b325.din
2008-08-31 18:56 . 2003-03-04 12:56 145,408 --a------ C:\WINDOWS\system32\drivers\e100b325.sys
2008-08-31 18:56 . 2003-03-04 12:56 145,408 --a--c--- C:\WINDOWS\system32\dllcache\e100b325.sys
2008-08-31 18:56 . 2003-07-11 12:15 118,784 --a------ C:\WINDOWS\system32\Prounstl.exe
2008-08-31 18:56 . 2002-12-29 05:00 24,064 --a------ C:\WINDOWS\system32\IntelNic.dll
2008-08-31 18:56 . 2003-02-03 06:26 12,288 --a------ C:\WINDOWS\system32\e100bmsg.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-09-28 17:52 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2008-09-21 22:00 --------- d-----w C:\Program Files\Norton Security Scan
2008-09-21 13:55 --------- d-----w C:\Documents and Settings\Dan\Application Data\Symantec
2008-09-16 01:01 --------- d-----w C:\Program Files\Java
2008-08-25 22:51 --------- d-----w C:\Program Files\Broadcom
2008-08-25 22:50 --------- d-----w C:\Program Files\Common Files\InstallShield
2008-08-25 00:14 --------- d-----w C:\Program Files\support.com
2008-07-30 21:42 23,888 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.sys
2008-07-30 21:28 706 ----a-w C:\WINDOWS\system32\drivers\COH_Mon.inf
2008-07-30 21:28 10,537 ----a-w C:\WINDOWS\system32\drivers\coh_mon.cat
.
((((((((((((((((((((((((((((( [email protected]_20.26.09.18 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-09-28 17:52:09 16,384 ----atw C:\WINDOWS\Temp\Perflib_Perfdata_648.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayExcluded]
@="{4433A54A-1AC8-432F-90FC-85F045CF383C}"
[HKEY_CLASSES_ROOT\CLSID\{4433A54A-1AC8-432F-90FC-85F045CF383C}]
2008-02-26 04:34 576352 --a------ C:\Program Files\Common Files\Symantec Shared\Backup\buShell.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayPending]
@="{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}"
[HKEY_CLASSES_ROOT\CLSID\{F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225}]
2008-02-26 04:34 576352 --a------ C:\Program Files\Common Files\Symantec Shared\Backup\buShell.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\OverlayProtected]
@="{476D0EA3-80F9-48B5-B70B-05E677C9C148}"
[HKEY_CLASSES_ROOT\CLSID\{476D0EA3-80F9-48B5-B70B-05E677C9C148}]
2008-02-26 04:34 576352 --a------ C:\Program Files\Common Files\Symantec Shared\Backup\buShell.dll
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell AIO Printer A920"="C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" [2004-04-15 270336]
"IgfxTray"="C:\WINDOWS\System32\igfxtray.exe" [2004-02-10 155648]
"HotKeysCmds"="C:\WINDOWS\System32\hkcmd.exe" [2004-02-10 118784]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-11 53248]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-12-05 282624]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"ddoctorv2"="C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" [2008-04-24 202560]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2008-02-18 51048]
"osCheck"="C:\Program Files\Norton 360\osCheck.exe" [2008-02-26 988512]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 C:\WINDOWS\system32\narrator.exe]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Wireless-B PCI Adapter Utility.lnk - C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe [2005-06-30 4634624]
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
R2 LiveUpdate Notice;LiveUpdate Notice;C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2008-02-18 149352]
S3 COH_Mon;COH_Mon;C:\WINDOWS\system32\Drivers\COH_Mon.sys [2008-07-30 23888]
S3 IPN2120;Instant Wireless-B PCI Adapter Driver;C:\WINDOWS\system32\DRIVERS\LSIPNDS.sys [2003-07-10 96256]
*Newly Created Service* - COMHOST
.
**************************************************************************
catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-09-28 14:43:23
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-09-28 14:44:54
ComboFix-quarantined-files.txt 2008-09-28 18:44:50
ComboFix2.txt 2008-09-28 00:26:34
Pre-Run: 239,814,602,752 bytes free
Post-Run: 239,820,800,000 bytes free
127 --- E O F --- 2008-09-19 07:01:17


________________________________
Here is the hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:11:25 PM, on 9/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://workplacena.campbellsoup.com/iNotes6W.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1191805282734
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
--
End of file - 7117 bytes

 

[Cookiegal]

OK, that's the Start Menu and Taskbar not a toolbar.

Please download Malwarebytes Anti-Malware form Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire report in your next reply along with a new HijackThis log please.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

 

[palmer46]

Malwarebytes' Anti-Malware 1.28
Database version: 1221
Windows 5.1.2600 Service Pack 2
9/28/2008 6:54:01 PM
mbam-log-2008-09-28 (18-54-01).txt
Scan type: Quick Scan
Objects scanned: 43220
Time elapsed: 2 minute(s), 39 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
__________________________
hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:55:09 PM, on 9/28/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Wireless-B PCI Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B PCI Adapter\WMP11Cfg.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {3BFFE033-BF43-11D5-A271-00A024A51325} (iNotes6 Class) - https://workplacena.campbellsoup.com/iNotes6W.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1191805282734
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NICSer_WMP11 - Unknown owner - C:\Program Files\Linksys\Wireless-B PCI Adapter\NICServ.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
--
End of file - 7176 bytes

 

[Cookiegal]

Please do an online scan with Kaspersky WebScanner

Kaspersky online scanner uses JAVA tecnology to perform the scan. If you do not have Java then you will need to go to the following link and download the latest version (it's the fifith one down the list :

Java Runtime Environment (JRE) 6 Update 7


Instructions for Kaspersky scan:

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure the following is checked.
   • Spyware, Adware, Dialers, and other potentially dangerous programs
     Archives
     Mail databases
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
9. Please post this log in your next reply.

 

[palmer46]

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Monday, September 29, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Monday, September 29, 2008 23:42:24
Records in database: 1275102
--------------------------------------------------------------------------------
Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
C:\
D:\
E:\
Scan statistics:
Files scanned: 36503
Threat name: 1
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 00:54:21

File name / Threat name / Threats count
C:\Documents and Settings\Dan\Application Data\Sun\Java\Deployment\cache\6.0\22\74018dd6-3a482717 Infected: Trojan-Downloader.Java.OpenStream.ac 1
C:\Documents and Settings\Dan\Application Data\Sun\Java\Deployment\cache\6.0\46\2b27df2e-7df613a1 Infected: Trojan-Downloader.Java.OpenStream.ac 1
C:\Documents and Settings\Dan\Application Data\Sun\Java\Deployment\cache\6.0\62\2f0bf8be-3bb7f556 Infected: Trojan-Downloader.Java.OpenStream.ac 1
The selected area was scanned.

 

[Cookiegal]

Delete these files. You will have to unhide files/folders to see the Application Data folder:

C:\Documents and Settings\Dan\Application Data\Sun\Java\Deployment\cache\6.0\22\74018dd6-3a482717
C:\Documents and Settings\Dan\Application Data\Sun\Java\Deployment\cache\6.0\46\2b27df2e-7df613a1
C:\Documents and Settings\Dan\Application Data\Sun\Java\Deployment\cache\6.0\62\2f0bf8be-3bb7f556

How are things with the computer now?

 

[palmer46]

Appears to be okay. I tried google and no redirect/jump.

 

[Cookiegal]

Here are some final instructions for you.


Follow these steps to uninstall Combofix and all of its files and components.

• Click START then RUN
• Now type Combo-Fix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  

Now you should turn system restore off to flush out all previous system restore points, then turn it back on and create a new restore point:

To turn off system restore, on the Desktop, right click on My Computer and click on Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a new restore point, click on Start – All Programs – Accessories – System Tools and then select System Restore.

In the System Restore wizard, select Create a restore point and click the Next button.

Type a name for your new restore point then click on Create.


I also recommend downloading SPYWAREBLASTER for added protection.

Read here for info on how to tighten your security.

 

[palmer46]

Thank you

 

[Cookiegal]

It's my pleasure.