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google redirect rootkit

Discussion in 'Virus & Other Malware Removal' started by sparkleban, Feb 25, 2013.

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  1. sparkleban

    sparkleban Thread Starter

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    Feb 25, 2013
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    Please help me :confused: I don't know a lot about computers and their associated systems programs.
    My computer appears to have a rootkit problem. Google searches are being redirected.

    It is a windows 7, 32 bit system. I use Trend Micro. It has regular updates and scans but all it has picked up is hundreds of 'web threats'.

    I spent hours searching for malware detection and fixing software last night, but am unsure of their safety. Since most google searches are re-directed it is also difficult to know which sites are bogus. Trend Micro is blocking virtually everything.

    I set up restore points before trying the below things:
    I have tried Sophos, Kaspersky and GMER. Sophos detected nothing. GMER detected hundreds of problem files but all of them were not recommended for removal. Kaspersky found 2 files and gave me the option of quarantine or delete. Since they were system files and I don't know what they do, I quarantined them. There has been no change to our google redirect problem.

    I really don't want to be deleting system files in case the computer just stops working altogether.

    Do these rootkits affect documents and photo's?? I don't want to lose these, but don't want to transfer them to another computer in case they infect it.

    Is there a simple to use (for dummies like me) program that will detect and remove rootkits?
     
  2. sparkleban

    sparkleban Thread Starter

    Joined:
    Feb 25, 2013
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    I am at work so cannot run hijack this on my home computer atm. I will do this asap and post results.
     
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