google toolbar

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wallball

Thread Starter
Joined
Dec 11, 2006
Messages
44
Lost Google toolbar and bookmarks. I have screenshot error message that I can send
 
Joined
Apr 30, 2007
Messages
255
Go ahead and post screenshot. Is this in Firefox or Internet Explorer? Did you try downloading and reinstalling the Google Toolbar?
 

wallball

Thread Starter
Joined
Dec 11, 2006
Messages
44
It is firefox, yes I did try to reinstall 3 times, will send screen shot via email.
thanks for the quick reply
 
Joined
Dec 1, 2007
Messages
978
See, if Google toolbar is still present in your profile. If so, remove it from there, and then try to reinstall.
What Windows version?
 
Joined
Dec 1, 2007
Messages
978
In Windows Explorer navigate to:
C:\Documents and Settings\<Windows login/user name>\Application Data\Mozilla\Firefox\Profiles\<profile folder>\extensions
You'll see several alphanumeric sub-folders.
Within each one, there will be another sub-folder, called chrome
Keep opening chrome folders until you'll find one with Google toolbar (*.jar file).
When you find it, delete whole corresponding alphanumeric folder.
 

wallball

Thread Starter
Joined
Dec 11, 2006
Messages
44
***************
In Windows Explorer navigate to:
C:\Documents and Settings\<Windows login/user name>\Application Data\Mozilla\Firefox\Profiles\<profile folder>\extensions
You'll see several alphanumeric sub-folders.
Within each one, there will be another sub-folder, called *chrome*
Keep opening chrome folders until you'll find one with Google toolbar (*.jar file).
When you find it, delete whole corresponding alphanumeric folder.
**************
Many chrome files but no reference to Google toolbar
 
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