gotomypc log in problems

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JenniferS

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Joined
Apr 13, 2008
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Hi...I am registered with gotomypc so I can access my office computer from home. But when I log in from home and go to gotomypc, the initializing bar keeps running - and then I get a time out message.

gotomypc tech support checked everything and said the problem is within my pc. I am running Windows XP. They also said maybe it's a firewall issue. I disabled the firewall, and the same probs occurred.

Any suggestions would be appreciated.

Thanks! :eek:
 
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