GPU load 98% on idle, I suspect it came from "svchost.exe".

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mnazrin

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Joined
Jan 8, 2013
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Hello, need help here regarding malware/virus that makes my GPU load to 98% on idle. What I did to fix it was by open task manager and delete some of the apps on "process tab" until the one called "svchost.exe" under my USERNAME not SYSTEM. When I stop it my gpu load start to drop as normal on idle. I did scan my pc using Malwarebytes Anti-malware on safe mode and removed it and still it came back when I restart my pc.



What should I do to stop this?

Thank you.
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,270
Hiya and welcome to Tech Support Guy :)

svchost.exe is a legit file, but it is used to ensure malware is always running, so lets see what we have :)

Firstly, you say you have scanned with Malwarebytes Anti-malware. Can you post the log from the latest run?

-------------

Download Security Check from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.





Download and scan with SUPERAntiSpyware Free Edition for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Home" button to leave the control center screen.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click Scan your computer.
  • On the left, select all fixed drives.
  • Click "Start Complete Scan" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "Continue".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "Remove Threats" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click View Scan Logs.
      [*]Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
      [*]If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
      [*]Please copy and paste the Scan Log results in your next reply.
    [*]Click Close to exit the program.





Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.



Please download AdwCleaner by Xplode onto your desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A logfile will automatically open after the scan has finished.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[R1].txt as well.




Please include the MBAM log, SUPERAntiSpyware Scan Log, checkup.txt, JRT.txt and dwCleaner[R1].txt in your next reply

eddie
 
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