Gradual Decrease in Broadband Speed

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The HighWayMan

Thread Starter
Joined
Nov 8, 2007
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7
This problems been annoying me now for a while and I've been unable to fix it. I hope someone hear can help.

We've recently had a new telephone line and signed up to Demon 8mb business package. We were told at the time that we could only receive 5.5mb on the line, fair enough.

Now for the problem.

Since the installation we've been receiving a gradual daily decrease in the broadband speed. Every day we come to work and the speed is upward of 6mb. By lunch time this has dropped to 3mb and by late afternoon can be as low as 800kb. The following morning, back up to 6mb.

Resetting/rebooting/disconnecting the modem/router (combined unit) has no effect on the speed.
I've contacted Demon during the late afternoon, they've tested the line and said it is running at over 8mb and there is nothing wrong with it.
The employees have very strict guidlines in place and I know for a fact that they are very light internet users. No streaming of any sort, no d/l files etc.

This is not an intermittent fault but a reoccurring problem which leads me to believe that there is not a problem with the telephone line but a problem with the server configuration.

Any ideas would be greatly appreciated.

The server is
Windows 2000 Server (fully updated)
 
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