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Graphical glitches while watching youtube or playing games only, started suddenly

Discussion in 'Hardware' started by ender6574, Sep 15, 2014.

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  1. ender6574

    ender6574 Thread Starter

    Joined:
    Oct 23, 2007
    Messages:
    6
    I have a custom built PC with custom built case that I bought from an enthusiast about 4 or 5 years ago. It boots on a 10000 RPM raptor drive and I store media on a 1 tb striped raid composed of two 500gb seagate drives. When I moved a year or so ago there was an issue that required me to replace the Mobo, CPU fan and RAM. I've got an i5 with a good mobo and enough ram, 800W power supply that's new and more than enough. Good airflow.

    There are a ton of specs below, I don't like troubleshooting hardware on my main computer (like wrenching on a car that you need to get to work) so I'll get to the point.

    A week or so ago I went to play Divinity: Original Sin, which had played the day before with no issues. Nearly immediately I started seeing graphical artifacts and within minutes the screen glitched out and locked, held for a bit, I saw the "graphics crash and just recovered" blip while I was hitting cntl alt etc locked up and had to hard cold boot.

    This was repeated. I tried a different game (new one I got on sale through Steam, both are through Steam which might but probably won't matter) and it started glitching and locked within seconds.

    I should note that neither of these games are in any way graphically intensive. Anyway, I immediately assumed that my old Geforce 8800GT is finally demanding to be upgraded. I immediately suspected the video card.

    Troubleshooting I realized this: My CPU and GPU temps were not noticeably high (I tested a week ago ago and have been slammed at work, but I paid attention, nothing extreme).

    Youtube videos will start to artifact and glitch almost immediately, games same way. I can stream 1080P vid from Amazon Prime instant video or Netflix, and can play anything I bittorrent from the public domain. But Youtube kills it quick.

    Youtube can play as long as I'm not on that tab. The PC can run run for days on end with no youtube and no video. I did the recommended stress test on the GPU (forgot the name) and it didn't crash until halfway through the second time, which surprised me.

    I did a clean install of my video driver and that seemed like it worked but turned out shortly it didn't.
    I checked dxdiag at the urging of a coworker.

    As it stands I cant' watch youtube or play games, so it's almost like the will of God being exerted on me or something, because I'm way more productive.

    Basically I don't want to upgrade the video card if I'm going to still have the same issue.

    Flash, shockwave and everything else Sicunia's set to check are all up to date. Everything's up to date.

    I dusted and cleaned all my hardware, I updated my OpenGL libraries, the problem persists.

    It might be worth noting that ifI start up Divinity and right when it starts to glitch hit Alt Tab and close the window, if the screen is all pixelated funny from the glitch, it stays that way until I restart.

    Any help is appreciated, thank you.


    Specs:

    NVIDIA System Information report created on: 08/30/2014 16:06:45
    System name: OWNER-PC

    [Display]
    Operating System: Windows 7 Professional, 64-bit (Service Pack 1)
    DirectX version: 11.0
    GPU processor: GeForce 8800 GT
    Driver version: 340.52
    Direct3D API version: 10
    CUDA Cores: 112
    Core clock: 660 MHz
    Shader clock: 1600 MHz
    Memory data rate: 1800 MHz
    Memory interface: 256-bit
    Total available graphics memory: 4095 MB
    Dedicated video memory: 512 MB GDDR3
    System video memory: 0 MB
    Shared system memory: 3583 MB
    Video BIOS version: 62.92.24.00.00
    IRQ: 16
    Bus: PCI Express x16 Gen2
    Device Id: 10DE 0611 104019DA

    [Components]

    NvGFTrayPluginr.dll 15.3.33.0 NVIDIA GeForce Experience
    NvGFTrayPlugin.dll 15.3.33.0 NVIDIA GeForce Experience
    nvui.dll 8.17.13.4052 NVIDIA User Experience Driver Component
    nvxdsync.exe 8.17.13.4052 NVIDIA User Experience Driver Component
    nvxdplcy.dll 8.17.13.4052 NVIDIA User Experience Driver Component
    nvxdbat.dll 8.17.13.4052 NVIDIA User Experience Driver Component
    nvxdapix.dll 8.17.13.4052 NVIDIA User Experience Driver Component
    NVCPL.DLL 8.17.13.4052 NVIDIA User Experience Driver Component
    nvCplUIR.dll 2.8.260.03 NVIDIA Control Panel
    nvCplUI.exe 7.8.760.0 NVIDIA Control Panel
    nvWSS.dll 6.14.13.4052 NVIDIA Workstation Server
    nvViTvS.dll 6.14.13.4052 NVIDIA Video Server
    NVSTVIEW.EXE 7.17.13.4052 NVIDIA 3D Vision Photo Viewer
    NVSTTEST.EXE 7.17.13.4052 NVIDIA 3D Vision Test Application
    NVSTRES.DLL 7.17.13.4052 NVIDIA 3D Vision Module
    NVMCTRAY.DLL 8.17.13.4052 NVIDIA Media Center Library
    nvDispS.dll 6.14.13.4052 NVIDIA Display Server
    PhysX 09.13.1220 NVIDIA PhysX
    NVCUDA.DLL 8.17.13.4052 NVIDIA CUDA 6.5.12 driver
    nvGameS.dll 6.14.13.4052 NVIDIA 3D Settings Server

    System Information
    ------------------
    Time of this report: 9/11/2014, 19:12:02
    Machine name: OWNER-PC
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: To be filled by O.E.M.
    BIOS: BIOS Date: 08/22/12 20:32:54 Ver: 04.06.05
    Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.8GHz
    Memory: 8192MB RAM
    Available OS Memory: 8152MB RAM
    Page File: 3417MB used, 12885MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 8800 GT
    Manufacturer: NVIDIA
    Chip type: GeForce 8800 GT
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0611&SUBSYS_104019DA&REV_A2
    Display Memory: 4071 MB
    Dedicated Memory: 487 MB
    Shared Memory: 3583 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: SyncMaster P2370(G)/P23700(G),Magic P2370G(Digital)
    Monitor Model: SyncMaster
    Monitor Id: SAM052A
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4052 (English)
    Driver Version: 9.18.13.4052
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/2/2014 15:48:32, 17555104 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4551-11CF-BE75-4D301FC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x0611
    SubSys ID: 0x104019DA
    Revision ID: 0x00A2
    Driver Strong Name: oem104.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section014:9.18.13.4052:p ci\ven_10de&dev_0611
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
     
  2. Tanis

    Tanis

    Joined:
    May 29, 2006
    Messages:
    3,969
    First Name:
    Shane
    What is the make and model of the PSU? Saying its 800W isn't enough, there is quite a difference between low and high end units of the same, advertised wattage. Also, bare in mind that all PSUs degrade with age, so its output will reduce over time. The rate of degredation will depend on the quality of the unit and the amount of load that is put no it.

    The 8800GT is an old card to say the least (released in Summer 2007), however they were very capable in their time. If you are gaming then you could definately benefit from an upgrade, do consider your PSU quality, age and capability if you go down this route though.

    Your symptoms sound fairly typical of a GPU problem or possibly power. I would possibly lean more towards a failing GPU based on you saying you get artifacts during Youtube videos which are not GPU intensive.

    You say your temps are OK, what are you using to check? Can you check voltages with that also?
     
  3. ender6574

    ender6574 Thread Starter

    Joined:
    Oct 23, 2007
    Messages:
    6
    My PSU is a Corsair GS800, it's about 3 or 4 years old. I don't think I put a very heavy load on it, and 800W is a quite a bit more than I currently need, in fact it's more than what I'll need even if/when I upgrade my video card, which is the reason I went so much higher than I needed. I'm using RealTemp for my CPU temperatures. I can't remember what I used for the GPU temps, I'll have to check later because I'm doing work on my home computer that makes it tough.

    I'm considering just buying a new graphics card. But why does it glitch on youtube videos (most, not all, it doesn't usually glitch on high quality high resolution youtube videos) but not netflix, Amazon instant, or 1080P downloaded videos? That's what's got me stumped.


    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 4
    RAM: 8152 Mb
    Graphics Card: NVIDIA GeForce 8800 GT, 512 Mb
    Hard Drives: C: Total - 142986 MB, Free - 48737 MB; E: Total - 1907575 MB, Free - 967682 MB;
    Motherboard: Gigabyte Technology Co., Ltd., Z77X-UD5H
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
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