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Graphics Accelerator problem

Discussion in 'Virus & Other Malware Removal' started by WesNathan, Mar 5, 2015.

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  1. WesNathan

    WesNathan Thread Starter

    Mar 16, 2011
    This is a problem that's been around the Internet a while. I've tried 7 or 8 so called fixes and none of them work.

    “Intel Graphics Accelerator Drivers for Windows Vista stopped responding and has successfully recovered.” Don't understand the 'Vista” reference.

    It's my wife's computer... HP Compaq dc7700 Small Form Factor. 2 gig of RAM, running Win 7 Home Premium.

    There may be a virus involved...I don't know. There are a couple of files that refuse to allow themselves to be deleted.

    The closest I've come to fixing this thing came from Intel. Their website has a driver finder utility. It scanned and found the Intel Q965/Q963 Express Chipset family. The utility downloaded itself and started to install an upgrade file. It got all the way thru to the end, then failed.

    Trying the fix by updating the file thru Device Manager results in a message that the latest driver is already installed. I was able to download the driver from HP. It's a large file (6.4 mb) with many folders and files. Couldn't find a Setup file. Windows refuses to look at the file.

    Does anybody know how to fix this problem? Appreciate your help.


    Note: The below information is about my computer, which is not the problem computer. I will try to get online tomorrow and DL and run the utility on the problem machine.

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Pentium(R) D CPU 2.80GHz, Intel64 Family 15 Model 6 Stepping 4
    Processor Count: 2
    RAM: 3317 Mb
    Graphics Card: Intel(R) 82945G Express Chipset Family, 256 Mb
    Hard Drives: C: Total - 238464 MB, Free - 58605 MB; K: Total - 4784 MB, Free - 4723 MB; L: Total - 233687 MB, Free - 55733 MB;
    Motherboard: Intel Corporation, D945GCZ
    Antivirus: Microsoft Security Essentials, Updated and Enabled
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