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grey video on all avi's, (divx) please help

Discussion in 'Multimedia' started by punkguy103, Dec 17, 2001.

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  1. punkguy103

    punkguy103 Thread Starter

    Joined:
    Sep 24, 2000
    Messages:
    28
    hi. i have been downloading and watching divx (.avi) movies for over a year now with no problems. i have the divx 3.11 codec and the divx 4.11 codec, as well as the newest version of media player. the other day, i got a file with no working audio. the guy i got it from said that i needed a codec that came with "powerdivx nextgen," available on divx-digest.com. i downloaded this program and installed it. not only did it not fix the audio problem, but now every single divx file shows up as a solid grey screen. the audio still works on all of them, but the video is only grey. today i figured out several new things. it only has this problem when i'm in my area of windows, not anybody else that uses the computer. also, when i turn the video on full screen, the picture is fine. i can then put the screen back on 100% and it looks fine. however, if i close it again and reopen it, the problem is back. i also figured out that it only affects divxs encoded with the 3.11 codec, not the newer 4.11 ones. i uninstalled all codecs and media player and reinstalled them, but nothing changed. please let me know what i can do, i want my videos back, and if possible, the audio on the new file. thanks in advance
     
  2. kitmac

    kitmac

    Joined:
    Mar 6, 2001
    Messages:
    82
    Hi punkguy,

    I've had the same kind of audio problem with a few divx files I've downloaded through file-sharing programs.

    I think it's because most file's audio is usually encoded in mp3 format - which is fine for WMP. But it seems that some recent files have been encoded using Dolby 5.1. If you have a seperate soundcard that supports Dolby, then that should solve the problem.

    But if you have an embedded soundchip on your mainboard (like me) then there's nothing you can really do about it until the chipset maker brings out drivers with Dolby support.

    As regards the video problem, all I can suggest is that you run a virus and trojan check to make sure that the 'codec' you installed wasn't something else.

    Plus you could try reinstalling/upgrading WMP (I think it's up to version 8 now) and reinstalling/updating your graphics card and audio drivers.

    Hope this is some help - I know how frustrating it is to dl a file, then not be able to watch it.

    Best Regards
    Kit
     
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