gws.dll error - request to review startuplist and Hijack This logs

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snltarolli

Thread Starter
Joined
Sep 20, 2003
Messages
9
Hi. I've had several problems recently with my computer, many of which previous posts have helped me fix (thank you!), but can someone tell me if I can do anything further and if my logs look good.

I'll give a bit of background and then post logs separately. I run Windosw ME on a dell computer. Internet Explorer 5.5 installed.

First problem. I was unable to access internet with my dial up modem ISP (netzero). I followed all printed instructions of isp without results, including checking the line, playing with settings, changing access numbers, etc. Reinstalled windows and isp software, without improvement. Somewhere along the way I developed second problem.

Second problem. Ined.dll error every time I tried to open IE offline. I think I upgraded from 5.0 to 5.5 at this point. I fixed this problem by uninstalling the illookup toolbar program.

Third problem. Still could not open internet explorer (or get online), as a new error message ("gws.dll has caused error and IE will close") appeared. I initially fixed this by renaming the file to gws.old. Then, taking advice of previous thread, I renamed the file to gws.dll, downloaded Hijackthis and Spybot and ran them. I fixed some of the globalwebsearch files in hijackthis (I realize now I should have waited until I got advice on this decision). I also then went to globalweb search internet site and downloaded/ran an uninstall program. I ran hijackthis again and have the logs I would like advice on.

Also, while I am curious about my internet connection problem. I was only able to get online after I disabled Norton Internet Security Family Edition. Not sure why this was the case, since I have had that program on the computer without problem for a long time.

Steve Tarolli
 

snltarolli

Thread Starter
Joined
Sep 20, 2003
Messages
9
StartupList report, 9/20/2003, 12:55:55 AM
StartupList version: 1.52
Started from : C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE
Detected: Windows ME (Win9x 4.90.3000)
Detected: Internet Explorer v5.50 SP1 (5.50.4522.1800)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\WINREG.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON INTERNET SECURITY FAMILY EDITION\NISSERV.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY FAMILY EDITION\IAMAPP.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY FAMILY EDITION\NISUM.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\ISTSVC\ISTSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\DAP\DAP.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE
C:\WINDOWS\NOTEPAD.EXE
C:\PROGRAM FILES\NETZERO\ZCAST.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\NETZERO\CHKRAS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
Reminder-hpc41003.lnk = C:\Program Files\HP DeskJet 610C Series\ereg\Remind32.exe
Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
America Online 5.0 Tray Icon.lnk = C:\America Online 5.0\aoltray.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
TaskMonitor = C:\WINDOWS\taskmon.exe
PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
SystemTray = SysTray.Exe
POINTER = C:\Program Files\Microsoft Hardware\Mouse\point32.exe
RxMon = C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
MadExe = C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\LaunchRA.exe -boot
AudioHQ = C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
Adaptec DirectCD = C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
LoadQM = loadqm.exe
MotiveMonitor = C:\Program Files\Motive\motmon.exe
DownloadAccelerator = C:\PROGRA~1\DAP\DAP.EXE /STARTUP
QAGENT = C:\QUICKENW\QAGENT.EXE
SystemReg = C:\WINDOWS\WINREG.EXE run
Gator = "C:\Program Files\Gator.com\Gator\Gator.exe"
NPROTECT = C:\Program Files\Norton Utilities\NPROTECT.EXE
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
Norton Auto-Protect = C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
MSConfigReminder = C:\WINDOWS\SYSTEM\msconfig.exe /reminder
devldr16.exe = C:\WINDOWS\SYSTEM\devldr16.exe
IST Service = C:\Program Files\ISTsvc\istsvc.exe
ClrSchLoader = \Program Files\ClearSearch\Loader.exe
UpdateStats = C:\Program Files\Media\Media\UpdateStats.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

SystemReg = C:\WINDOWS\WINREG.EXE run
Machine Debug Manager = C:\WINDOWS\SYSTEM\MDM.EXE

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 19/9/2003, 23:0:34)

[Rename]
NUL=C:\WINDOWS\TEMP\GSNUNI~1.EXE
NUL=C:\WINDOWS\TEMP\B~NSISU_.EXE
NUL=C:\WINDOWS\TEMP\A~NSISU_.EXE
NUL=C:\WINDOWS\TEMP\A~NSISU_.EXE

--------------------------------------------------

C:\AUTOEXEC.BAT listing:

SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP

--------------------------------------------------

C:\WINDOWS\WINSTART.BAT listing:

C:\WINDOWS\tmpcpyis.bat

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Tune-up Application Start.job
PCHealth Scheduler for Data Collection.job
Scan for Viruses.job
Symantec NetDetect.job
Maintenance-Defragment programs.job
Maintenance-ScanDisk.job
Maintenance-Disk cleanup.job
Run Norton System Check.job

--------------------------------------------------

Enumerating Download Program Files:

[RdxIE Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\RDXIE.DLL
CODEBASE = http://207.188.25.43/09bfed078eb5f29d7505/netzip/RdxIE.cab

[CV3 Class]
InProcServer32 = C:\WINDOWS\SYSTEM\WUV3IS.DLL
CODEBASE = http://windowsupdate.microsoft.com/R899/V31Controls/x86/mil/en/actsetup.cab

[MSN Photo Upload Tool]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MSNPUPLD.DLL
CODEBASE = http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?5,0,1730,0

[DndCtrl Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\OFOTODND.DLL
CODEBASE = http://www.ofoto.com/OfotoDND.cab

--------------------------------------------------
End of report, 6,380 bytes
Report generated in 0.117 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
 

snltarolli

Thread Starter
Joined
Sep 20, 2003
Messages
9
Logfile of HijackThis v1.96.1
Scan saved at 12:41:11 AM, on 9/20/2003
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v5.50 SP1 (5.50.4522.1800)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\WINREG.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\NORTON INTERNET SECURITY FAMILY EDITION\NISSERV.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY FAMILY EDITION\IAMAPP.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY FAMILY EDITION\NISUM.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\ISTSVC\ISTSVC.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\DAP\DAP.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [POINTER] C:\Program Files\Microsoft Hardware\Mouse\point32.exe
O4 - HKLM\..\Run: [RxMon] C:\Program Files\Dell\Resolution Assistant\Common\bin\RxMon9x.exe
O4 - HKLM\..\Run: [MadExe] C:\PROGRAM FILES\DELL\RESOLUTION ASSISTANT\COMMON\BIN\LaunchRA.exe -boot
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [DownloadAccelerator] C:\PROGRA~1\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [QAGENT] C:\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [SystemReg] C:\WINDOWS\WINREG.EXE run
O4 - HKLM\..\Run: [Gator] "C:\Program Files\Gator.com\Gator\Gator.exe"
O4 - HKLM\..\Run: [NPROTECT] C:\Program Files\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [ClrSchLoader] \Program Files\ClearSearch\Loader.exe
O4 - HKLM\..\Run: [UpdateStats] C:\Program Files\Media\Media\UpdateStats.exe
O4 - HKLM\..\RunServices: [SystemReg] C:\WINDOWS\WINREG.EXE run
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - Startup: Resolution Assistant.lnk = C:\Program Files\Dell\Resolution Assistant\MotiveAssistant\bin\matcli.exe
O4 - Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Startup: Reminder-hpc41003.lnk = C:\Program Files\HP DeskJet 610C Series\ereg\Remind32.exe
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
O4 - Startup: America Online 5.0 Tray Icon.lnk = C:\America Online 5.0\aoltray.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.25.43/09bfed078eb5f29d7505/netzip/RdxIE.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://photos.msn.com/r/neutral/controls/MsnPUpld.cab?5,0,1730,0
O16 - DPF: {0DD4833D-DFFA-11D3-94D7-0050DAC353B6} (DndCtrl Class) - http://www.ofoto.com/OfotoDND.cab
 
Joined
Jul 24, 2003
Messages
420
Hi snltarolli ,

You can remove Gator in Add/Remove Programs in the control panel.

Open Task Manager ( Ctrl+Alt+Delete ) select Processes , End Process the following entries ,

WINREG.EXE
ISTSVC.EXE

Close all browser windows , Scan Hijack This , put a check in the following entries and hit 'Fix Checked' ,

O4 - HKLM\..\Run: [SystemReg] C:\WINDOWS\WINREG.EXE run

O4 - HKLM\..\Run: [Gator] "C:\Program Files\Gator.com\Gator\Gator.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe

O4 - HKLM\..\Run: [ClrSchLoader] \Program
Files\ClearSearch\Loader.exe

O4 - HKLM\..\Run: [UpdateStats] C:\Program Files\Media\Media\UpdateStats.exe

O4 - HKLM\..\RunServices: [SystemReg] C:\WINDOWS\WINREG.EXE run

O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.25.43/09bfed078eb5f2...etzip/RdxIE.cab

Shutdown & Reboot your computer in Safe Mode , Tap the F8 key on Reboot

Navigate to and Delete the following

C:\Program Files\Gator.com\Gator > Folder
C:\Program Files\ClearSearch > Folder
C:\Program Files\Media\Media\UpdateStats > Folder
C:\Program Files\ISTsvc > Folder
C:\WINDOWS\WINREG.EXE > File

Shutdown & Normal Reboot

Download , configure , and run Ad-aware 6.0 Personal , Build 6.181 according to the following Reference Guide http://forums.techguy.org/t164245/s0bd00da6e0f7008495f1c26aa8c2e08c.html


Download SpywareBlaster v2.6.1 and SpywareGuard v2.2 for the prevention of both Spyware Active X installation and running , and Browser Hijacking protection in real-time http://www.wilderssecurity.net/index.html

The following link can assist you in optimizing your start-up applications www.pacs-portal.co.uk/startup_pages/startup_full.htm


Good luck
 

snltarolli

Thread Starter
Joined
Sep 20, 2003
Messages
9
Thanks Blue Spruce - I'll give these things a try and let you know how it turns out!
 
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