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H2Fix this problem?

Discussion in 'Windows XP' started by BrownsFan, Sep 11, 2003.

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  1. BrownsFan

    BrownsFan Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1
    OK . I know I screwed this up and I just need some help.

    Computer is a new Dell Inspiron 5100 loaded with Windows XP, Norton System Works.

    I loaded SpyBot and Kerios Personal Firewall. and it seemed to be fine.

    Now it is locked up with a black screen and won't respond to any input from me. This includes the on off button.

    Help.

    I think I either removed some key files/drivers or these two nprograms are locked in mortal combat.

    What should I do?
     
  2. gmh

    gmh

    Joined:
    Mar 29, 2003
    Messages:
    577
    If you can get to Safemode, use System Restore to go back to a time prior to installing Spybot and Kerio...
     
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