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MonTheHoops

Thread Starter
Joined
Sep 9, 2004
Messages
4
My computer, if you can call it that, is having a right old laugh at me. It's not really my computer but one that a few of us share in the house I'm living in. Anyway, one of the lads is always looking up dodgy sites etc and as a result we ended up having to completely format the C: After a few attempts I've successfully installed it again but the following problems are ocurring:

Display adapters: Intel(R) 82810E Graphics Controller
Hard disk controllers: Intel 2801AA Bus Master IDE Controller
Universal Serial Bus controllers: Intel 82801AA USB Universal Host Controller Sound, video and game controllers: Intel(R) 82801AA/AB AC'97 Audio Controller for AKM 4543

I obviously have no sound.

Here's the PC info:

EVEREST Home Edition © 2003, 2004 Lavalys, Inc.

--------------------------------------------------------------------------------


Version EVEREST v1.10.106
Homepage http://www.lavalys.com/
Report Type Report Wizard
Computer *******
Generator *******
Operating System Microsoft Windows 98 SE 4.10.2222A (Win98 SE)
Date 2004-09-02
Time 21:34


Summary

--------------------------------------------------------------------------------


Computer:
Operating System Microsoft Windows 98 SE
OS Service Pack -
Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)
DirectX 4.06.03.0518 (DirectX 6.1a)
Computer Name *******
User Name *******

Motherboard:
CPU Type Intel Pentium III, 500 MHz (5 x 100)
Motherboard Name Unknown
Motherboard Chipset Intel Whitney i810E
System Memory 61 MB (PC100 SDRAM)
BIOS Type AMI (11/24/99)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display:
Video Adapter Intel® 82810E Graphics Controller
3D Accelerator Intel i752
Monitor Packard Bell A720 (94355)

Multimedia:
Audio Adapter Intel 82801AA I/O Controller Hub - AC'97 Audio Adapter
/* This is where the problem is
Storage:
IDE Controller Intel 82801AA Bus Master IDE Controller
IDE Controller Primary IDE controller (dual fifo)
IDE Controller Secondary IDE controller (dual fifo)
Floppy Drive GENERIC NEC FLOPPY DISK
Disk Drive GENERIC IDE DISK TYPE47
Optical Drive _NEC DV-5500A (8x/40x DVD-ROM)
SMART Hard Disks Status Unknown

Partitions:
C: (FAT32) 8040 MB (7419 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural Keyboard
Mouse PS/2 Compatible Mouse Port

Network:
Network Adapter Cayman 3000 series USB Network Adapter (192.168.1.1)
Network Adapter PPP Adapter.

Peripherals:
USB1 Controller Intel 82801AA I/O Controller Hub - USB Controller
USB Device Cayman 3000 series USB Network Interface


Debug - PCI



Also, when I start the PC is says, in a black DOS window, that I'm missing the following files:
vnetsup.vxd
vredir.vxd
dfs.vxd


Then when Windows begins, I get a popup error message relating to: msnp32.dll


Downloaded: http://www.dll-files.com/dllindex/dll-file...es.shtml?msnp32

and

http://members.driverguide.com/driver/deta...?driverid=35718

This is really getting to me now. I've downloaded the drivers and saved them in C:\Windows\config. When I try to install them by specifying a location, or otherwise, it still says "Windows did not locate any new drivers for this hardware" The 3 pieces of h/w I'm having most issues with is:

Intel Firmware Hub
PCI Card
PCI Communication Device


Also, the System Board Extension for PnP BIOS shows a yellow !



If any whizzkid has a solution for this, could you please help
 
Joined
Jul 29, 2001
Messages
21,334
That isn't the proper way to install device drivers. You need to go into device manager, delete the devices that are listed with question marks or quotation marks. Reboot the computer and when Windoze starts it will see there are new devices that need to be configured. Have the drivers ready in a folder on the drive and when it asks for a location of the driver point it to that folder and that should take care of it.
 

MonTheHoops

Thread Starter
Joined
Sep 9, 2004
Messages
4
Rockn said:
That isn't the proper way to install device drivers. You need to go into device manager, delete the devices that are listed with question marks or quotation marks. Reboot the computer and when Windoze starts it will see there are new devices that need to be configured. Have the drivers ready in a folder on the drive and when it asks for a location of the driver point it to that folder and that should take care of it.

Done this countless times. No joy. Friend told me I would be better off installing all the motherboard drivers
 
Joined
Jan 30, 2001
Messages
3,992
Yes. See if you can find the cd that came with the motherboard. It should have all the drivers you need on it and probably a setup program for installing the drivers.
 

MonTheHoops

Thread Starter
Joined
Sep 9, 2004
Messages
4
Ahh, I have a restore CD but not the one for this PC. It's for a different Packard Bell but same model etc. However when I try to use it, it says the cd serial no is not for this pc. Any way around this?
 

Triple6

Rob
Moderator
Joined
Dec 26, 2002
Messages
52,933
You can download the latest Chipset INF, Application Accelerator, and Graphics driver from here: http://downloadfinder.intel.com/scr...8&OSFullName=All+Operating+Systems&submit=Go!

However you will need to download the Audio drivers froms the manufacturer of your motherboard or your computer. For example if its a Packard Bell then you should visit their site for the sound drivers and any other missing drivers, like the modem or LAN (which is the PCI communications device)

As for the missing files, they relate to networking. If you're missing them right after reinstalling Windows then the install did not go properly or your CD is not good (or someone removed something they should not have). If this is a clean install of Windows then I strongly suggest your reformat and reinstall again.
 
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