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Discussion in 'Earlier Versions of Windows' started by jerricho, Jan 25, 2002.

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  1. jerricho

    jerricho Thread Starter

    Dec 21, 2001
    Well I reported this problem to you before but though your advice worked at first, I am having more problems now.
    It all began when I installed IE5.0. After the installation the IE used to hang now and then when i tried to open JPEG or GIF images using it. When I used to 'end task' of IE it used to pop up with the imge. I tried to repair the IE but in vain as it gave me some missing dll errors and if I am not mistaken one of them was COOL.DLL and also a missing .OCX file.
    I then uninstalled IE5.0 and got my older version back but that too didn't solve my problem. What's happening now that the any application using 'Explorer' freezes, whether it is a MS Word document or a taskbar properties. When I press Ctrl + Alt + Delte, the frozen program runs. I am tired of this. Please help.
  2. Rollin' Rog

    Rollin' Rog

    Dec 9, 2000
    Assuming that you no longer have any "missing" system files, lets rule out problems caused by infections before proceeding to look for other conflicts as well.

    Try running the latest antivirus scan here, even if you already have a scanner:


    Next go to start, run msinfo32 and click on "software environment" and "startup programs". Click Edit>Select All>Edit>Copy and paste the copied text in your next reply.
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