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hangups

Discussion in 'Windows XP' started by t f williams, Mar 26, 2008.

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  1. t f williams

    t f williams Thread Starter

    Joined:
    Sep 27, 2004
    Messages:
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    computer will occasionally hangup while surfing. some days will work fine, like today, then will act up. alt-crtl-delete doesn't do anything. anyone have ideas or suggestions??

    thank you.
     
  2. Compaq__

    Compaq__

    Joined:
    Mar 18, 2008
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    Computer freezes completely? Do you just have to power off?
     
  3. t f williams

    t f williams Thread Starter

    Joined:
    Sep 27, 2004
    Messages:
    5
    that's what i have to do, is turn power off manually. does this information help?

    thank you for your prompt reply, waiting to hear from you again
     
  4. Compaq__

    Compaq__

    Joined:
    Mar 18, 2008
    Messages:
    458
    Could be a number of things. When did this start? Did it start happening after something on your computer changed? Hardware upgrade? New software?

    To diagnose this I would:

    1. Run a full virus scan.
    2. Try a different browser like Firefox and see if it is also happening there.
    3. Make sure I have the latest drivers for my video card, sound card, network card.
    4. Download SPEEDFAN and check to see how hot my pc is running ... http://www.download.com/SpeedFan/3000-2094_4-10067444.html
    5. Do a Windows Update and make sure I have all the latest critical updates for windows and IE.
    6. Run memory diagnostics to check for a memory problem.
     
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