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Hard Disk Error Hello, my notebook has suddenly experienced a problem with it's hard

Discussion in 'Virus & Other Malware Removal' started by Venn2021, Jul 5, 2012.

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  1. Venn2021

    Venn2021 Thread Starter

    Joined:
    Jul 5, 2012
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    Hello, my notebook has suddenly experienced a problem with it's hard drive, and I'm at a loss as to what to do.

    It's a "Compaq Presario CQ56" running "Windows 7". As far as I know all drivers and system software is up-to-date.

    Well I was running a couple programs and the notebook froze a few times, but only for a minute or so. Then it froze for about 5 minutes. Not completely, but I couldn't access the programs to close them, so I long-pushed the power button and turned it off. I immediately tried to turn it back on several times, and was met with a black screen. After running some system checks and looking at the BIOS and all that, I understood that the problem was with my hard drive.

    The system tests were as follows:
    Memory Test: PASSED
    Battery Test: PASSED
    Run-in Test: Stalled at 35%
    Start-up Test: Stalled at 35%
    Hard Disk Test: Stalled at 2%

    So the computer recognizes that the hard disk is there, but still gives me the "Hard Disk Not Exist" error messages at several points. I have no idea how to proceed from this point. My main concern is the integrity of my files; pics, videos, music (especially music).

    Does anyone have any idea what I can do? Thank you very much.
     
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