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hard drive access problem

Discussion in 'Windows XP' started by KELH, Sep 8, 2011.

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  1. KELH

    KELH Thread Starter

    Joined:
    Sep 8, 2011
    Messages:
    16
    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) 4 CPU 1300MHz, x86 Family 15 Model 0 Stepping 10
    Processor Count: 1
    RAM: 639 Mb
    Graphics Card: NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation), 32 Mb
    Hard Drives: C: Total - 39997 MB, Free - 3484 MB; I: Total - 953835 MB, Free - 920511 MB;
    Motherboard: Dell Computer Corporation, Dimension 8100 , ,
    Antivirus: Kaspersky Internet Security, Updated: Yes, On-Demand Scanner: Enabled I can't access an exteranal drive letter G. As you can see it doesn't even show here in the hard drives section. I get this message:G:\ is not accessible Request could not be performed because of an I/O device error. This message came when I double clicked on the drive in My Computer! Thanks
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    The drive may have failed. You can check if this has happened by testing it with the drive maker's diagnostic software. Links here at top of page: http://www.tacktech.com/display.cfm?ttid=287

    Most external drives are known to fail or have other problems much more so than internal ones.
     
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