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hard drive access problem

Discussion in 'Windows XP' started by KELH, Sep 8, 2011.

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  1. KELH

    KELH Thread Starter

    Sep 8, 2011
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Pentium(R) 4 CPU 1300MHz, x86 Family 15 Model 0 Stepping 10
    Processor Count: 1
    RAM: 639 Mb
    Graphics Card: NVIDIA GeForce2 MX/MX 400 (Microsoft Corporation), 32 Mb
    Hard Drives: C: Total - 39997 MB, Free - 3484 MB; I: Total - 953835 MB, Free - 920511 MB;
    Motherboard: Dell Computer Corporation, Dimension 8100 , ,
    Antivirus: Kaspersky Internet Security, Updated: Yes, On-Demand Scanner: Enabled I can't access an exteranal drive letter G. As you can see it doesn't even show here in the hard drives section. I get this message:G:\ is not accessible Request could not be performed because of an I/O device error. This message came when I double clicked on the drive in My Computer! Thanks
  2. pip22


    Nov 21, 2004
    The drive may have failed. You can check if this has happened by testing it with the drive maker's diagnostic software. Links here at top of page: http://www.tacktech.com/display.cfm?ttid=287

    Most external drives are known to fail or have other problems much more so than internal ones.
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