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Hard Drive 'Clonk' then Lock Up

Discussion in 'Hardware' started by Bunneh, Jun 14, 2009.

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  1. Bunneh

    Bunneh Thread Starter

    Joined:
    Jun 14, 2009
    Messages:
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    I do suspect the hard drive is snookered but I'm hoping it may not be, hence my post here.

    I'm an avid World of Warcraft player, have been for 5 years. I always had WoW on the Slave drive as it saved me time in reinstalling the whole 8gb worth. Recently I've noticed a 'clunk' noise from the drivebay whilst playing WoW, the mouse freezes and the game locks up. Alt tab isn't possible, nor is Alt F4 - I end up having to press the dreaded Reset button.

    Initially I thought it may be the Slave drive, so I removed that from the system and reinstalled the whole game onto the Master drive. I ran without mods and after a few moments 'clunk', problem reoccured. So I am a little confused. If WoW was running from the slave drive initially, how would the game crash if the Master is the defective bit of hardware? Does WoW use the Master drive as a memory cache?

    I'll post my specs below, it's an old PC but not had any real problems up until recently.

    Abit NF7-S nForce 2 (can't seem to find newer drivers, Legacy apparently now but nVidia's site doesn't list them when you click their link)
    AMD Athlon 2400 XP, running at 1.92ghz
    GeForce FX 5950 Ultra (175.19)
    1gb DDR 333 PC2700 184pin (2 sticks of 512)
    Windows XP Home with SP3, regulary updated/patched
    Hitachi HDP725025GLA SCSI

    There's no visible error messages, but one thing I will mention is this PC has been acting up for a while now. I've installed Windows on this system around 4 times now due to errors at boot. One occasion after a Scandisk the report threw up a good 5 errors on the Master drive.

    I apologise for not being massively thorough with the specs, I'm a bit of a know nothing when it comes to PCs.

    Thanks muchly
     
  2. fairnooks

    fairnooks Banned

    Joined:
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    Messages:
    5,251
    You're experiencing a hard crash of the system and if it only ever happens with WOW, then its game-related; something about its installation doesn't agree with your system and is causing "idigestion." If it crashes at other times with the same sound you might be hearing the read heads park in emergency self-preservation mode-depends on how loud. The cause could be just about anything software or hardware related since everything is so interconnected in a computer system.

    Since you say its been acting up and reinstalling Windows doesn't seem to help all that much you may have a faulty hardware component, power supply, memory, motherboard, data/power cable, hard drive. Its difficult to say for sure what it might be but you can try reseating everything, check the thermal paste condition between heat sink and processor and clean the dust bunnies out of the cooling fins; test some things like the memory (MemTest), hard drive (SeaTools long test) and swap the data cable to the drive. Other things are more difficult to test (power supply, motherboard, graphics card) so we generally just try swapping them out and see if the problem goes away.
     
  3. Bunneh

    Bunneh Thread Starter

    Joined:
    Jun 14, 2009
    Messages:
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    Thanks for your reply. I'd just typed out a response and I got a blue screen, the first one in an age, this time there's an error log.

    Error code 0000004e, parameter1 00000007, parameter2 00034054, parameter3 00000004, parameter4 00000000.

    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 34 0000004
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 37 2c 20 000007,
    0038: 30 30 30 33 34 30 35 34 00034054
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 34 2c 20 30 30 30 30 04, 0000
    0050: 30 30 30 30 0000

    I don't have a clue what it means though and Microsoft's error report help desk didn't say anything you hadn't already suggested.

    I have fitted a new IDE cable and I must admit it did load a lot quicker. I've installed the Seatools and letting it do its thing now. I will run a memory test this evening when I pick up a CDR as I no longer have a floppy on this system. I will also run through everythin else you have suggested and report back :)

    Many thanks. Keep your paws crossed!
     
  4. Bunneh

    Bunneh Thread Starter

    Joined:
    Jun 14, 2009
    Messages:
    4
    Everything seems fine now, looks like it was either the install or the IDE cable. Game's running okay and the PC's not locked up since. Thanks for your help and I will stick around, maye I can learn a thing or too!
     
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