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Hard drive dead

Discussion in 'Virus & Other Malware Removal' started by Jak51, Feb 6, 2007.

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  1. Jak51

    Jak51 Thread Starter

    Joined:
    Feb 6, 2007
    Messages:
    6
    My roommate's computer picked up a bevy of viruses and probably a worm or two. Before she told me about it, the system died. It won't boot to the OS (XP) and I was wondering if anyone could aid and abet the issue. We are money strapped and I am trying to circumvent a costly fix. I saw a trojan virus and the registry was totally infected. I ran the spyware off of Yahoo and ran Norton's, but it died before we could do anything. I have been reading the other posts. I got the free ringtones, ran every virus scan I could, but nothing stopped it. The virus scan from Yahoo showed 2606 events.
     
  2. 1002richards

    1002richards Retired Trusted Advisor

    Joined:
    Jan 29, 2006
    Messages:
    5,333
    Hi,
    I'm not sure if you can get the system running or not? You say it died then you say you ran some scans.
    So if you are able to ,I think you need to post a HJT (HijackThis) log and let a qualified member (gold shield next to their name) take you through what needs to be done. I suggest you print off this guide, just in case ....
    Please go no further than the stages listed here for now.


    Using Hijackthis with the self-installer that puts it into Program Files for you:

    go to Click here to download HJTsetup.exe


    • Save HJTsetup.exe to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in Notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Paste the log in your next reply.
    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

    Once you've posted that log here you'll need to wait for a qualified member to take you through the next stages.

    Richard.
     
  3. Jak51

    Jak51 Thread Starter

    Joined:
    Feb 6, 2007
    Messages:
    6
    Thanx for the response. The only thing I can do is F2 which is set up in the bios or F12 which is my Boot Device Menu. I think my options are limited.
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    If you can't boot the computer at all you don't have much choice. Put the XP CD in and run repair.
     
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