Hard Drive Disconnect?

[Prblm Slver]

This isn't a problem I'm having, it's for another friend of mine.

Now, my friend says that every once in a while, his computer says it can't find his hard drive, he opens it up, jiggles with the cables, and it works again, for a while. He doesn't throw his computer around or anything, so he doesn't know why it keeps saying that it's disconnecting. The hard drive seems fine, I suspect something with the connection what should my next step be? (We don't have another hard drive to test it with)

 

[danielno8]

try a different cable.....

try the hard drive you used to type the message

 

[exocet]

The first thing i would do is BACKUP anything important on the harddrive! If the drive is crying its agony unto you and dying, that would be you priority.

Secondly, i would go to the manufacturer's website for the harddrive, and download whatever diagnostic utility they have available that checks the drive's health. It would seem that either there's a short somewhere and the drive isn't receiving power, or the disk inside is having problems and not spinning up as well as it used to. But the first thing would be to see if the diagnostic and find anything wrong.

Also, if the drive is under warranty, you may just want to contact the manufacturer and get a replacement drive, which shouldn't cost you any money outside of shipping.

 

[jrg116]

U know I hate to heard that, in the back of my mind I was thinging in that line. The drive seems to be working fine except for this problem, Thanks