Hard Drive Error Message - Hardware or Windows?

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

sy101

Thread Starter
Joined
Apr 14, 2004
Messages
1
On my wife's PC which runs Windows 98SE a message has started appearing at bootup (for a few weeks now) - "One or more of your disk drives may have developed bad sectors. Press any key to run Scandisk." Then after hitting a key, an error appears "There wan an error running Scandisk.exe. Run Scandisk for Windows, as you may still have errors on your disks." The system boots and runs normally. I have run Scandisk from a floppy as well as Norton Disk Doctor several times including a surface check. No errors are reported.
I also ran the Maxtor diagnostic software when the problem first occurred. It too reported no problems.
Is this a real hardware problem, or is it a Windows issue?
 

Styxx

Banned
Joined
Sep 8, 2001
Messages
4,888
Boot to Safe Mode

(tap F8 five times per second during a restart; Choose option number three (3) in the Windows Startup dialog box using the arrow keys below the Delete key, and strike the Enter key; Click Ok when prompted).

Run a Standard ScanDisk from there

Data fragments, bad sectors and other disk anomalies accumulate with surprising speed. Run ScanDisk’s Standard Inspection once a week to correct these deficiencies before they become major problems. You’ll find it in Start/Programs/Accessories/System Tools. Occasionally run the Thorough Inspection to look for physical defects on the surface of the drive. ScanDisk will be able to repair many problems.

Start ScanDisk (Start button; Programs; Acccessories; System Tools; ScanDisk); Check the Standard box; Check Automatically fix errors; click the Advanced button, the settings should be as follows - Display Summary - Always, Log File - Replace Log, Cross-Linked Files - Delete, Lost File Fragments - Free, Check Files For - check (Invalid File Names) should be checked.

While in Safe Mode run a Defrag as well.

If after all that, skip the Thorough inspection though, you still receive that error message it in fact may be that one or more of those drives are going bad. Just in case,

Backup all your Sensitive Data (Internet Explorer Favorites; Netscape Bookmarks, Address Book and Netscape Mail Folders; Outlook Express Address Books and Folders (compress any Netscape Mail or Outlook Express folders first) letters, pictures, databases, spreadsheets, music, etc.) to removable media for restoring later. Do the backups immediately in any case, Ok?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top