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Hard Drive Failure? Error Code: 4096

Discussion in 'Windows XP' started by Tuppence2, Sep 2, 2005.

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  1. Tuppence2

    Tuppence2 Thread Starter

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    Hello.

    I'm running Windows 2000 on my p.c. (using the laptop now) and am getting "inaccessible boot device error number 4096".

    I can get as far as the safe mode options but am taken straight back to the blue screen.

    The message also says that if this is the first time this error has occurred, to use CHKDSK /F as file \i386\biosinfo.could not be loaded.

    There are two hard drives in the computer and I presume it's the old one,
    containing the operating system, that's failed.

    Using AVG Antivirus and Zone Alarm.

    Thanks for any help you might be able to give.

    Penny
     
  2. Rollin' Rog

    Rollin' Rog

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    The "inaccessible boot device" error usually does mean hard drive failure or corruption -- usually to the partition table.

    To run chkdsk you would need to load the "Recovery Console". For this you would need the original Microsoft CD or download a set of 6 floppy disks.


    http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q229716&
     
  3. Tuppence2

    Tuppence2 Thread Starter

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    Hello Rog.

    Thank you. I do have the Windows CD but couldn't boot from it.

    Is there a sequence of commands to enable this, or will it not work with the failed hard drive. The second hard drive is new and bigger and could be used to house the operating system.

    I'm not sure whether I have recovery disks. Would they also work on the drive?

    Best wishes,

    Penny.
     
  4. Rollin' Rog

    Rollin' Rog

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    The Microsoft Windows CD should be bootable -- but you may need to set the CD drive as the first boot device in the BIOS.

    However, try this a couple of times.

    IMMEDIATELY when Windows first starts to boot press the F12 key and see if you get a menu which offers you the boot options of the CD drive or Hard Drive, and select the CD.

    If you can't get that, you need to watch the screen with the first data on it which tells you what key to press to enter "setup"

    Setup is the "BIOS" and you should find there an option to configure the boot order. For this you want the CD drive first.
     
  5. Tuppence2

    Tuppence2 Thread Starter

    Joined:
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    Hello again.

    Thanks for the info. Will give it a go, probably during the coming week.

    Penny. :)
     
  6. Rollin' Rog

    Rollin' Rog

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    You're welcome, good luck.
     
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