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hard drive going bad??

Discussion in 'Hardware' started by vance_iat, Aug 4, 2006.

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  1. vance_iat

    vance_iat Thread Starter

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    I have an Award_ AWRDACPI computer with win2k sp4. It was freezing and clicking three times at startup and again twice before the login prompt so I reformatted and reinstalled win2k but now it's doing the same thing again. During startup, it clicks 3x, I'm not sure if that's normal, but the 2 clicks I don't think is normal. The hard drive is a Western DIgital Caviar model WD200BB-32CXA0. I went to the WD website and found a diagnostic tool and ran it. It passed all tests except for one part of the SMART test which says "Read Error Rate" failed. Also when I ran windows chkdsk utility to check for errors, it said "doesn't have exclusive access to hard drive". I had to reboot the computer and it would do the check disk just before startup.

    I also tried several other HD's in the same box, but I'm getting the Stop error 0x0000007B (0xC0000034, 0x00000000, 0x00000000).

    I then tried the original HD on another box and heard the same clicking sounds. Not sure if this is a hard drive issues or something else. What do you guys think?
     
  2. vance_iat

    vance_iat Thread Starter

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    did more troubleshooting and found that it's the floppy drive that makes the clicking sound. i tried another floppy drive and it does the same thing.
     
  3. seekermeister

    seekermeister

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    Apparently, you have the floppy set to boot before the harddrive in the bios. If it annoys you, reset the boot sequence.
     
  4. Bob Cerelli

    Bob Cerelli

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  5. vance_iat

    vance_iat Thread Starter

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    Seeker, after i changed the boot order and put the hd before the floppy the 3 clicks went away, but the 2 clicks is still there as Windows loads. It's a Mitsumi D359M3D FDD.

    Bob, I also disconnected the FDD and the clicks go away so it's the FDD. However, I tried to other floppy drives and they both did the same thing, same 2 clicks. Other things I tried to troubleshoot were change the power supply and replace memory and FDD cables.

    What else can I do? The fans are ok. the temperature seems normal.
     
  6. Bob Cerelli

    Bob Cerelli

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    Again, the floppy disk has nothing to do with the errors you are getting. Did you have a chance to look at all the suggestions in those articles?
     
  7. JohnWill

    JohnWill Retired Moderator

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    Why not visit the WD site and download their diagnostic. A compete scan of the hard disk will tell you for sure if you have a hard disk error. It sure sounds likely...
     
  8. Bob Cerelli

    Bob Cerelli

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    It sounds like you already download the diagnostic from the WD web site. Is that correct?
     
  9. JohnWill

    JohnWill Retired Moderator

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    If it's getting SMART errors, I'd be thinking about a replacement.
     
  10. Bob Cerelli

    Bob Cerelli

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    Yes Asbolutely. There is more than just the floppy drive that is having problems.
     
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