Hard drive issues

[Jim624]

My wife's Inspiron 17 5767 started making HDnoises.....tic tic tic......until it got louder and louder then failed completely The laptop was still under warranty so I sent it back to Dell....they replaced the harddrive and sent it back. It's only been two weeks and the hard drive is making the same noise again....tic tic tic. Well before it went all the way out I bought another hard drive and loned the laptop HD......I then put t the laptopn and guess what.....tic tic tic. So I got the hard drive that Dell"replaced" stuck it in a dock and it didn't make any tic tic tic noises....ran quiet as it should. Now, my question for you geniuses.....what other hardware would casue the harddrive to go out ?? I want to figure it out before I contact Dell again. Is it the MB ???

 

[managed]

When you say it 'failed completely' what exactly happened ?

 

[Jim624]

The first hard drive progressively started ticking,....and got louder and louder..... I ran the dianostics on itand it all came back fine.......so my wife used it until the screen popped up on boot up that said NO HARD DRIVE FOUND....... No mattter what I did , it would always say NO HARDRIVE FOUND. Ran thru the TSing with dell and they had me send it back in. They replaced the hard drive and after about a week it started making faint ticing noises. So I cloned the hard drive o a new drive I bought and it started right off ticking.....faintly. So I took the one I had just removed and stuck it in a dock and it made no ticking sounds what-so-ever......

 

[managed]

I think the first hard drive did fail but it seems the next one did not so the ticking could be something else like a fan touching something inside.

I would tell Dell it still ticks with the replacement drive and send it in again. Might be best not to mention you tested the drive in a caddy which could void you warranty !

 

[Shahmir]

I am having this issue.. Then when I pressed F5.. I got 4 beeps

 

[managed]

Shahmir, please start your own thread, it gets too confusing when 2 people post in the same one.