Hard drive not reading operating system

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ywill4ever

Thread Starter
Joined
Oct 25, 2001
Messages
19
My brother just bought a used HP Vectra system. Now he's having problems with it. He repeatedly boots up the system failing to get into Windows 98. He keeps getting the message: "Operating System NOT Found". What does this mean? Does he need a new hard drive?

Someone please help!

--Detroit, Michigan:(
 
Joined
Sep 19, 1999
Messages
1,843
Did the system ever work or has it been this way sense purchase? If it has not ever booted up, do you have a Win98 boot disk? I hope you got the boot disk and installation CD with the machine. Maybe the original owner wiped the hard drive to remove personal stuff. If you got the Win98 boot disk try this next step. Insert the boot floppy and start the computer. When it is done booting and you get to the A:\ prompt, type C: and hit the enter key. The prompt should change to C:\ and then you type DIR and the enter key. If you see a long list of files scroll by, you still have the operating system loaded and that is good news. If you get nothing the system has been wiped. If you got he list of files try, this next. Type A: and enter and when back at the A:\ prompt, type SYS C: and enter. This will put the basic system files on the computers hard disk. Remove the floppy and reboot. With luck the computer will start. Post back and let us know what happens.
 

ywill4ever

Thread Starter
Joined
Oct 25, 2001
Messages
19
It turns out that the "hard drive not reading operating system" wasn't the real real problem. The extreme root was an IDE Device Error. The computer's diagnosis: "The system board self-test has detected a general failure on the integrated primary hard disk controller." It also presented the steps to connect the hard disk drive to the other cable to obtain temporary functionality with the secondary controller, and check that the secondary IDE controller is ENABLED in Setup. HE HAD DONE THIS STEP OF SWITCHING THE CABLE FROM PRIMARY TO SECONDARY CHANNEL. The computer's diagnosis also stated: IF the IDE device operates with the secondary channel, your system board may need to be replaced to recover primary functionality. IT HAD NOT WORKED IN THE SECONDARY CHANNEL. So, he's relieved at least ;) that he doesn't need to replace the brain (system board). The computer diagnosis says that if the device doesn't operate on either channel, the IDE device may be defective. HE CALLED ON OFFICE DEPOT, someone there told him it was his hard drive that may need to be replaced. Is This True? If it is, he's looking into a new hard drive right now. I do want to let you know that we did try your step before we actually found out it was an IDE Device Error. Not to mention, it wouldn't read the boot disk I created. I am very grateful for you assistance. If you got anymore technical advice you can give, please post your respone. Thanks!:rolleyes: :rolleyes:
 
Joined
Jan 30, 2001
Messages
3,992
Yes it sounds like the hard drive is bad. Try a new one on the primary controller again. Don't forget to FDISK and FORMAT /S the new drive. You should still be able to read a boot disk even with the bad hard drive. Try getting one from http://www.bootdisk.com/
 
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