1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Hard drive not recognized after updating Windows: "media test failed check cable"

Discussion in 'Windows 7' started by caliaa, Jun 18, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. caliaa

    caliaa Thread Starter

    Joined:
    Sep 8, 2006
    Messages:
    71
    I selected "Install updates and shut down" and the next morning my Win7 PC wasn't recognizing my hard drive according to BIOS. Now what? Do I need to get a new hard drive or can I fix the problem myself?
     
  2. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,678
    Are you saying you shut down your computer while updates were installing?

    "media test failed check cable" indicates the hard drive has possibly died.

    What's the brand name and model name and model number of your computer?

    ----------------------------------------------------------
     
  3. caliaa

    caliaa Thread Starter

    Joined:
    Sep 8, 2006
    Messages:
    71
    Something must have happened during the update, that's my guess. I can't think of any other reason. It's weird because it's a desktop computer and there was no power outage.

    EDIT: I did not shut down the computer, I selected the option to install the updates and then shut down the computer.
     
  4. caliaa

    caliaa Thread Starter

    Joined:
    Sep 8, 2006
    Messages:
    71
    Any one else?
     
  5. Mark1956

    Mark1956 Malware Specialist

    Joined:
    May 7, 2011
    Messages:
    14,142
    With all the power switched off and the mains cable unplugged take a look inside the tower. Pull off and re-seat the connections to your hard drive then reconnect the power and see if it will boot. Also re-seat the cable that runs from the hard drive to the motherboard at the motherboard end.
     
  6. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1101505