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Hard drive runs continuously

Discussion in 'Windows XP' started by Larryblue, Apr 30, 2010.

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  1. Larryblue

    Larryblue Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
    12
    Using XP service pac 3, my hard drive never idles. I've scanned with Super anti-spyware and Zone alarm and can't find any problem. Windows task manager shows no applications running. I've seen other posts about this but the thread has run out on the most recent.
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,940
    First Name:
    Frank
    Right-click "My Computer", then click Properties. How much RAM is listed?

    Click Start - Run, type in MSCONFIG, then click OK - Startup(tab). How many entries have a checkmark?

    ----------------------------------------------------------------
     
  3. Larryblue

    Larryblue Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
    12
    I have .99 gigs RAM. 20 startups checked.
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,940
    First Name:
    Frank
    The lack of RAM isn't the problem. There are too programs auto-loading and running in the background.

    Go here and click the green icon to download and save HijackThis 2.0.2. Close all open windows first, then install it in its default location. Start it, then click "Do a system scan and save a log file". When the scan is finished in a few seconds and the log file appears, save it. Return here to your thread, then copy-and-paste the entire log file here.

    -----------------------------------------------------------------
     
  5. Larryblue

    Larryblue Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
    12
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:02:50 PM, on 4/30/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Norton GoBack\GBPoll.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\Program Files\Battery Meter\BTMeter.exe
    C:\Program Files\WSED\WSED.exe
    C:\Program Files\CapsLKNotify\CapsLKNotify.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Dell Support Center\bin\sprtcmd.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
    C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://g.msn.com/USCON/1
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [BTMeter] C:\Program Files\Battery Meter\BTMeter.exe
    O4 - HKLM\..\Run: [WSED] C:\Program Files\WSED\WSED.exe
    O4 - HKLM\..\Run: [CapsLKNotify] C:\Program Files\CapsLKNotify\CapsLKNotify.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
    O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    --
    End of file - 8208 bytes
     
  6. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    You do have a bloated Startup load but I'll leave it to flavallee.

    However, you should uninstall Windows Search 4.0. It's a system resource hog and might be responsible for the constant drive activity.
     
  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,940
    First Name:
    Frank
    That computer appears to be a Dell laptop. If it is, advise what the "service tag number" on the sticker is.

    ----------------------------------------------------------------

    With all the crap that's installed that's auto-loading and running in the background, I'm surprised that computer isn't running like a snail and bogging down.

    ---------------------------------------------------------------

    Start HijackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click the "Save List" button.

    Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    ---------------------------------------------------------------
     
  8. Larryblue

    Larryblue Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
    12
    #lb14l
    Acrobat.com
    Acrobat.com
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.2
    Advanced Audio FX Engine
    Battery Meter
    CapsLKNotify
    Compatibility Pack for the 2007 Office system
    Dell Support Center (Support Software)
    Dell Touchpad
    Dell Webcam Central
    Dell Wireless WLAN Card Utility
    EMSC
    eReg
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB954708)
    Hotfix for Windows XP (KB979306)
    IE Washer 1.00
    Intel(R) Graphics Media Accelerator Driver
    Java(TM) 6 Update 16
    Live! Cam Avatar Creator
    LiveUpdate 2.5 (Symantec Corporation)
    Logitech SetPoint 6.0
    Luckman's Anonymous Cookie
    Merriam-Webster 3.0
    Merriam-Webster Macros for Microsoft Word
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Choice Guard
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Suite Activation Assistant
    Microsoft Office Word MUI (English) 2007
    Microsoft Office XP Media Content
    Microsoft Office XP Small Business
    Microsoft Silverlight
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Works
    Mobile Broadband Generic Drivers
    MSN
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6.0 Parser (KB927977)
    Norton GoBack 4.02 (Symantec Corporation)
    Realtek High Definition Audio Driver
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Media Player (KB979402)
    Security Update for Windows Search 4 - KB963093
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980232)
    SUPERAntiSpyware Professional
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Office 2007 (KB934528)
    Update for Office System 2007 Setup (KB929722)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows Internet Explorer 8 (KB980302)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB980182)
    VZAccess Manager
    Windows Internet Explorer 8
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Media Format Runtime
    Windows Presentation Foundation
    Windows Search 4.0
    ZoneAlarm Security Suite
    ZoneAlarm Toolbar
     
  9. Larryblue

    Larryblue Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
    12
    #1bl41
     
  10. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,940
    First Name:
    Frank
    The service tag number should be a combination of 7 numbers and letters.

    ---------------------------------------------------------------

    There are several programs auto-loading that I've never even heard of, and I don't know if they need to auto-load or can be manually started as needed.

    ---------------------------------------------------------------
     
  11. Larryblue

    Larryblue Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
    12
    Sorry. It's 1bll4l1. I don't know what these programs are either. Thanks for turning me on to HijackThis. I see several things that I have no use for.
     
  12. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,940
    First Name:
    Frank
    According to the Dell site, service tag number 1BLL4L1 is registered to a Dell Inspiron Mini 10 (1012) laptop.

    Assuming that you gave me the correct service tag number, here is the Dell support and software site that's specific to that laptop.

    I highly suggest that you add this site to your browser favorites/bookmarks list so you can refer to it when needed.

    ---------------------------------------------------------------

    Go into Add Or Remove Programs in the Control Panel and uncheck "Show Updates".

    Browse the list of installed programs and write down the ones that you don't recognize nor use.

    Submit the list here in a vertical column.

    Let's see if we can de-clutter that list.

    --------------------------------------------------------------
     
  13. Larryblue

    Larryblue Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
    12
    Thanks for the site. I uninstalled a lot of stuff I had no use for. I looked up everything that I didn't know about. I unchecked some of the items in msconfig startup (I don't understand the difference between that and startup in programs which has nothing in it). I'm still never going idle. I use GoBack but it's always suspended due to "massive file activity". Below are the current scan list and uninstall list.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:05:32 PM, on 5/2/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Norton GoBack\GBPoll.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Battery Meter\BTMeter.exe
    C:\Program Files\WSED\WSED.exe
    C:\Program Files\CapsLKNotify\CapsLKNotify.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
    C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://g.msn.com/USCON/1
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: ZoneAlarm Toolbar Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: ZoneAlarm Toolbar - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [BTMeter] C:\Program Files\Battery Meter\BTMeter.exe
    O4 - HKLM\..\Run: [WSED] C:\Program Files\WSED\WSED.exe
    O4 - HKLM\..\Run: [CapsLKNotify] C:\Program Files\CapsLKNotify\CapsLKNotify.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [ISW] "C:\Program Files\CheckPoint\ZAForceField\ForceField.exe" /icon="hidden"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{8ABBD2A0-93E6-4F0E-B2BF-3BA4C95ACDA5}: NameServer = 66.174.92.14 69.78.96.14
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: GoBack Polling Service (GBPoll) - Symantec Corporation - C:\Program Files\Norton GoBack\GBPoll.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
    O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    --
    End of file - 7370 bytes


    Acrobat.com
    Acrobat.com
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Reader 9.2
    Advanced Audio FX Engine
    Battery Meter
    CapsLKNotify
    Dell Support Center (Support Software)
    Dell Touchpad
    Dell Webcam Central
    Dell Wireless WLAN Card Utility
    EMSC
    eReg
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB954708)
    Hotfix for Windows XP (KB979306)
    IE Washer 1.00
    Intel(R) Graphics Media Accelerator Driver
    Java(TM) 6 Update 16
    Live! Cam Avatar Creator
    LiveUpdate 2.5 (Symantec Corporation)
    Luckman's Anonymous Cookie
    Merriam-Webster 3.0
    Merriam-Webster Macros for Microsoft Word
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Choice Guard
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
    Microsoft Office PowerPoint Viewer 2007 (English)
    Microsoft Office Suite Activation Assistant
    Microsoft Office XP Media Content
    Microsoft Office XP Small Business
    Microsoft Silverlight
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Mobile Broadband Generic Drivers
    MSN
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6.0 Parser (KB927977)
    Norton GoBack 4.02 (Symantec Corporation)
    Realtek High Definition Audio Driver
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Media Player (KB979402)
    Security Update for Windows Search 4 - KB963093
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980232)
    SUPERAntiSpyware Professional
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows Internet Explorer 8 (KB980302)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB980182)
    VZAccess Manager
    Windows Internet Explorer 8
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Upload Tool
    Windows Media Format Runtime
    Windows Presentation Foundation
    ZoneAlarm Security Suite
    ZoneAlarm Toolbar
     
  14. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,940
    First Name:
    Frank
    These entries in Start - Run - MSCONFIG - OK - Startup(tab) can be unchecked:

    RTHDCPL

    jusched

    igfxtray

    hkcmd

    igfxpers


    These entries in Start - Run - SERVICES.MSC - OK can have their "startup type" set on Manual:

    Google Update Service

    Google Software Updater

    InstallDriver Table Manager

    Java Quick Starter


    (Double-click each entry to make the setting change)

    ---------------------------------------------------------------
     
  15. Larryblue

    Larryblue Thread Starter

    Joined:
    Apr 30, 2010
    Messages:
    12
    Done. Thanks. I'll see what happens now.
     
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