Hard reset Palm T5 with broken screen

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nannylin

Thread Starter
Joined
Apr 19, 2004
Messages
8
I broke the screen on my Palm Tungsten 5 and have to send it to Palm for repair. I want to do a hard reset to erase any personal data before sending it. However, with the screen kaput I can't see any prompts. I have tried several different methods recommended by Palm in general, but without seeing the screen all have failed--the darn data keeps reappearing. Any suggestions as to how to wipe it out?
Linda
 
Joined
Oct 10, 2003
Messages
120
This from the Palm Tungstsn T5 User's Guide:

DOING A HARD RESET:
1 Press and hold the power button.
2 While holding the power button, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.
3 Wait for the Palm Powered™ logo to appear, and then release the power button.
4 When you see the message that warns you about erasing all of the info on your handheld, do one of the following:
• Press Up on the 5-way navigator to finish the reset and show the touchscreen.
• Press any other button to do a soft reset.
You should be able to wipe the device without seeing the prompts on the screen. Just allow about 5-10 seconds for each instruction that mentions something appearing on-screen.
 
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