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Hardware Driver Installation Problems

Discussion in 'Hardware' started by Crazy Belle, Feb 9, 2007.

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  1. Crazy Belle

    Crazy Belle Thread Starter

    Joined:
    Feb 9, 2007
    Messages:
    2
    I have a Toshiba L20 - brilliant new notebook PC.

    Sadly it did not include a Line In socket, so I purchased the Imic2.

    I cannot get the device to work.

    Can anyone help me with the set up procedure?

    I have Windows XP service pack 2

    When I connect, it says New Hardware Found, and prompts me for drivers.

    I have no drivers or installation disc. The device is plug-and-play and requires no drivers.

    When I ignore all the prompts it decides the hardware cannot be found and will not recognise the device.

    Perhaps you can browse C/Windows/SOMETHING to find the driver?

    I inquired with griffin who said the iMic is only fully supported in Windows XP Service Pack 2. If you don't have SP2, you're likely missing some important USB audio drivers. They wanted me to contact Microsoft, because the USB audio devices are not being recognized properly.

    I don't think it may be taht drastic.

    Can anyone help with links etc to help set this up?

    Thank you very much for your help, it is most appreciated :)
    :)
    Lots of love - Belinda xxxxxxxxxxxx
     
  2. awoolf

    awoolf

    Joined:
    Jan 11, 2007
    Messages:
    40
    The only patch/update/fix for XP that I know of is designed to add support for "Hi-Def" audio. Microsoft's KB888111. It is installed during many newer sound card driver installs. Without it, any "hi-def" on-board audio chipset will be detected as an "Unknown PCI Device" by XP. Perhaps this is the same cause for your non-detected device.

    If you can't find this download anywhere, try installing some newer Realtek audio drivers (which should install the "Hi-Def Audio Pack" as part of its installer) Look for a large set of drivers (5+ MB) not a tiny little file. (~100KB)

    awoolf
     
  3. Crazy Belle

    Crazy Belle Thread Starter

    Joined:
    Feb 9, 2007
    Messages:
    2
    Hi,

    Sadly the Imic2 has totally failed and I regret having to send it back to the store for a full refund.

    I did as you suggested updating my high-def audio drivers, which I did via http://www.gigabyte.com.tw/Support/...rboard&ProductID=2295&ProductName=GA-965P-DQ6

    I selected the file

    2006/10/03 Microsoft UAA (Universal Audio Architecture) Bus driver (Full Multi-language version )
    O.S. : Windows 2000,Windows XP,Windows Sever 2003 5.10.0.5010 29.87 MB

    After waiting almost 3 hours to download the file, the installed file did nothing. I reset my computer, tried the device again and still the box demanded drivers.

    This is a shame as now I must find another Line In audio device, which is very hard to find. I liked the Imic2 because it was small, light, affordable and portable - other devices may be too expensive.

    I did all I could.

    Odly enough, I hooked it up to my USB1.1 W98 PC and it installed itslef perfectly. The device didn't work, obviously with the USB type, but it was recognised and installed automatically.

    Shame it would not do this with WXP SP2.

    I have until Tuesday to resolve this issue, then I must return the device to the store.

    Thanks for your help :)
     
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