Have a unwanted message popping up.

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Bush Lady

Thread Starter
Joined
Jul 25, 2004
Messages
3,440
When I start the computer everyday, and the first time I log on the the internet, I have something popping up for my dial-up server. About connecting to the internet. I must have clicked on something to cause this. It has been on the computer for a while now. I don't think it has done any other damage, I hope.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:15:42 AM, on 1/17/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
D:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\tinySpell\tinyspell.exe
C:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\PC\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\Crawler\CToolbar.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Documents and Settings\erika\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\ctbr.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [SpywareTerminator] "D:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [tinySpell] C:\Program Files\tinySpell\tinyspell.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "D:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WeatherEye] C:\Documents and Settings\PC\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1282884800015
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{321277FC-ECE4-4BFE-8150-72513958BFE7}: NameServer = 207.164.234.193 207.164.234.129
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - D:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\WINDOWS\system32\DRIVERS\xaudio.exe

--
End of file - 8769 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,493
Do the following in the order listed, and do not restart the computer until you're all done.

Click Start - Run, type in MSCONFIG and then click OK - Startup(tab).

Remove the checkmark in all entries, except for

COMODO Firewall Pro or CPF

avast5 or avastUI

SpywareTerminator or SpywareTerminatorShield

SpywareTerminatorUpdate

ctfmon

After you're done, click Apply - OK/Close - Exit Without Restart.

Click Start - Run, type in SERVICES.MSC and then click OK.

Expand the services window so you can see the list more clearly.

Double-click on these entries one at a time to open their properties window:

Google Update Service

Google Software Updater

Java Quick Starter

XAudioService


If "startup type" is set on Automatic, change it to Manual, then click Apply - OK.

After you're done, close the services window.

Start HiJackThis and then click "Do a system scan only".

Put a checkmark in these log entries:

R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll

O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\ctbr.dll

O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll


After you're done, click "Fix Checked - Yes".

Close HiJackThis and then restart the computer.

Start HiJackThis again and then click "Do a system scan and save a log file".

Save the new log and then submit it here.

-----------------------------------------------------

Get rid of Spyware Terminator and replace it with

Malwarebytes Anti-Malware 1.50.1.1100

SUPERAntiSpyware 4.48.0.1000

They're more user-friendly and do a better job and are well recommended in these forums.

-----------------------------------------------------

You're on 56K dial-up and not on high-speed?

-----------------------------------------------------
 

Bush Lady

Thread Starter
Joined
Jul 25, 2004
Messages
3,440
I didn't do the first one MSCONFIG "This is a system restore" Sorry :eek:
I started with the second entry SERVICES.MSC
Here is the log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:14:40 PM, on 1/17/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Comodo\Firewall\cmdagent.exe
D:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
D:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\tinySpell\tinyspell.exe
C:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\PC\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Documents and Settings\PC\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [SpywareTerminator] "D:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [tinySpell] C:\Program Files\tinySpell\tinyspell.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "D:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WeatherEye] C:\Documents and Settings\PC\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1282884800015
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - D:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\WINDOWS\system32\DRIVERS\xaudio.exe

--
End of file - 7948 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,493
I've got no further instructions or advice for you until you complete what I submitted in post #2.

---------------------------------------------------------------
 

Bush Lady

Thread Starter
Joined
Jul 25, 2004
Messages
3,440
I ran the system recovery I could only back it th 9:20 pm.

Here is another log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:34:00 PM, on 1/17/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
D:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
D:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\tinySpell\tinyspell.exe
C:\Program Files\Messenger\msmsgs.exe
D:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\PC\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\PC\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [SpywareTerminator] "D:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [tinySpell] C:\Program Files\tinySpell\tinyspell.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "D:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WeatherEye] C:\Documents and Settings\PC\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1282884800015
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - D:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\WINDOWS\system32\DRIVERS\xaudio.exe

--
End of file - 8081 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,493
This is a repeat of most of the instructions in post #2 which you still haven't done.

I don't know why you're continually doing a system restore.

-----------------------------------------------------

Click Start - Run, type in MSCONFIG and then click OK - Startup(tab).

Remove the checkmark in all entries, except for

COMODO Firewall Pro or CPF

avast5 or avastUI

SpywareTerminator or SpywareTerminatorShield

SpywareTerminatorUpdate

ctfmon

After you're done, click Apply - OK/Close - Restart.

Start HiJackThis and then click "Do a system scan and save a log file".

Save the new log and then submit it here.

--------------------------------------------------

Get rid of Spyware Terminator and replace it with

Malwarebytes Anti-Malware 1.50.1.1100

SUPERAntiSpyware 4.48.0.1000

They're more user-friendly and do a better job and are well recommended in these forums.

-----------------------------------------------------
 

Bush Lady

Thread Starter
Joined
Jul 25, 2004
Messages
3,440
My new log. I just Updated malwarebytes Anti-malware

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:59:36 AM, on 1/18/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\tinySpell\tinyspell.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\PC\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
D:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Comodo\Firewall\cpf.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\PROGRA~1\Crawler\CToolbar.exe
C:\Documents and Settings\PC\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Sammsoft Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [tinySpell] C:\Program Files\tinySpell\tinyspell.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [WeatherEye] C:\Documents and Settings\PC\Local Settings\Application Data\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1282884800015
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{321277FC-ECE4-4BFE-8150-72513958BFE7}: NameServer = 207.164.234.193 207.164.234.129
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - D:\Program Files\Spyware Terminator\sp_rsser.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\WINDOWS\system32\DRIVERS\xaudio.exe

--
End of file - 8395 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,493
I've advised you twice to uncheck all entries in Start - Run - MSCONFIG - OK - Startup(tab), except for the 5 that I mentioned.

I've advised you twice to uninstall Spyware Terminator and to install Malwarebytes Anti-Malware and SUPERAntiSpyware.

You still haven't done either one.

And to make matters even worse, you've chosen to install and use Advanced Registry Optimizer.

--------------------------------------------------
 

Bush Lady

Thread Starter
Joined
Jul 25, 2004
Messages
3,440
I was doing some of your instruction backwards. :eek: I was looking for the Spyware Terminator in the main C-drive and it is in the backup D-drive. :eek: Got rid of it.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:20:57 AM, on 1/19/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Documents and Settings\PC\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_customize.aspx?TbId=60076
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Sammsoft Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [SpywareTerminator] "D:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "D:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1282884800015
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\WINDOWS\system32\DRIVERS\xaudio.exe

--
End of file - 6073 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,493
Go back into Start - Run - MSCONFIG - OK - Startup(tab), then uncheck both Spyware Terminator startup entries, then click Apply - OK - Restart.

Don't forget to put a checkmark in the small System Configuration Utility window before you click OK to close it.

------------------------------------------------------------------

If you've already uninstalled Spyware Terminator, go into the D:\Program Files folder, then delete its leftover folder - if it's still there.

-------------------------------------------------------------------

SUPERAntiSpyware appears to be installed.

Have you also installed Malwarebytes Anti-Malware?

--------------------------------------------------------------------
 

Bush Lady

Thread Starter
Joined
Jul 25, 2004
Messages
3,440
Malwarebytes Anti-Malware is installed, and I've have already gone to the D:\Program Files folder and
deleted it.

And the computer is starting up faster now
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,493
Let's put Malwarebytes Anti-Malware and SUPERAntiSpyware to work. Make sure to follow the instructions carefully and completely.

I'm getting ready to go off-line for the night. I'll check back with your thread in the morning.

-----------------------------------------------------------------

Start Malwarebytes Anti-Malware.

Click "Updates(tab) - Check for Updates".

When the definition files have updated, click "OK".

Click "Scanner(tab) - Perform quick scan - Scan".

If infections are found during the scan, the number of infections will be highlighted in red.

When the scan is finished, click "Show Results".

Make sure that EVERYTHING is selected, then click "Remove Selected".

If you're prompted to restart to finish the removal process, click "Yes".

Start Malwarebytes Anti-Malware again.

Click "Logs"(tab).

Highlight the scan log entry, then click "Open".

When the scan log appears in Notepad, copy-and-paste it here.

Start SUPERAntiSpyware.

Click "Check for Updates".

When the definition files have updated, click "Close".

Click "Scan your Computer - Perform Quick Scan - Next".

If infections or problems are found during the scan, a list will appear.

When the scan is finished and the scan summary window appears, click "OK".

Make sure that EVERYTHING in the list is selected, then click "Next".

If you're prompted to restart to finish the removal process, click "Yes".

Start SUPERAntiSpyware again.

Click "Preferences - Statistics/Logs"(tab).

Highlight the scan log entry, then click "View Log".

When the scan log appears in Notepad, copy-and-paste it here.

-----------------------------------------------------------------
 

Bush Lady

Thread Starter
Joined
Jul 25, 2004
Messages
3,440
Malwarebytes Anti-Malware and SUPERAntiSpyware logs as requested

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5560

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/20/2011 9:44:48 AM
mbam-log-2011-01-20 (09-44-48).txt

Scan type: Quick scan
Objects scanned: 150867
Time elapsed: 6 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


------------------------------------------------------------
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/18/2011 at 11:51 AM

Application Version : 4.48.1000

Core Rules Database Version : 6224
Trace Rules Database Version: 4036

Scan type : Quick Scan
Total Scan Time : 00:35:45

Memory items scanned : 547
Memory threats detected : 0
Registry items scanned : 1943
Registry threats detected : 0
File items scanned : 33553
File threats detected : 137

Adware.Tracking Cookie
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][4].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][5].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][3].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][4].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][3].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][3].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][1].txt
C:\Documents and Settings\PC\Cookies\[email protected][2].txt
vitamine.networldmedia.net [ C:\Documents and Settings\PC\Application Data\Macromedia\Flash Player\#SharedObjects\MCM9GZKP ]
2mdn.net [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
ads1.msn.com [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
ia.media-imdb.com [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
interclick.com [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
m1.2mdn.net [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
media.tattomedia.com [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
msntest.serving-sys.com [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
perfect-banner.com [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
richmedia247.com [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
videos.transcontinentalmedia.com [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
vitamine.networldmedia.net [ D:\Documents and Settings\erika\Application Data\Macromedia\Flash Player\#SharedObjects\Q4CAXVLS ]
D:\Documents and Settings\erika\Cookies\[email protected][2].txt
D:\Documents and Settings\erika\Cookies\[email protected][2].txt
D:\Documents and Settings\erika\Cookies\[email protected][2].txt
D:\Documents and Settings\erika\Cookies\[email protected][1].txt
D:\Documents and Settings\erika\Cookies\[email protected][1].txt
D:\Documents and Settings\erika\Cookies\[email protected][2].txt
D:\Documents and Settings\erika\Cookies\[email protected][3].txt
D:\Documents and Settings\erika\Cookies\[email protected][2].txt
D:\Documents and Settings\erika\Cookies\[email protected][3].txt
D:\Documents and Settings\erika\Cookies\[email protected][1].txt
D:\Documents and Settings\erika\Cookies\[email protected][2].txt
D:\Documents and Settings\erika\Cookies\[email protected][1].txt
D:\Documents and Settings\erika\Cookies\[email protected][2].txt
D:\Documents and Settings\erika\Cookies\[email protected][2].txt
D:\Documents and Settings\erika\Cookies\[email protected][2].txt
D:\Documents and Settings\erika\Cookies\[email protected][1].txt
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,796
Bush Lady,

Would you happen to have the exact message that keeps popping up?
 
Joined
Jan 20, 2011
Messages
14
If you are getting a pop-up, it may not necessarily be a spyware. With the description of the pop-up that you have given, it seems to me that it was dial-up connection windows that poped up. If you are not using a dial-up connection, but a high speed connection, do the following:
- Open internet explorer
- go to tools
- click on internet options
- click on the connections tab
- Select 'never dial a connection' in the center of the window
- click ok

Since, we are not completely sure of the pop-up, it would be a good idea to scan your computer for infections.

Let us know if it helped.

All the best!!!
**********************
iYogi - Good Karma!!!!
 
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