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Have I rid myself of all the bad news?

Discussion in 'Virus & Other Malware Removal' started by Duncan Idaho, Aug 8, 2006.

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  1. Duncan Idaho

    Duncan Idaho Thread Starter

    Joined:
    Aug 8, 2006
    Messages:
    2
    Hello,

    I recently contracted some malware on my WinXP machine and have spent the last day trying to rid my system of it all. I had the ishost.exe and ismon.exe files and used Smitfraudfix to clean those up. Since then I seem to have removed all the malware through various scanners (Ad-Aware, Spybot, Housecall, AVG, F-Prot), but every F-Prot full scan comes up with this ominous line in the log:

    "C:\Program Files\Common Files\{D8822D49-0972-1033-1125-050215060001}\services.dll Infection: Possibly a new variant of W32/Downloader-Sml-based!Maximus
    The program cannot yet disinfect viruses of this type."

    None of the other programs have found anything and I am perplexed as to why F-Prot cannot remove/clean this file if it is bad; I have heard F-Prot is an excellent anti-viral program.

    Here is my recent HT log:

    ***

    Logfile of HijackThis v1.99.1
    Scan saved at 1:59:21 PM, on 8/8/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\FSI\F-Prot\fpavupdm.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\ASUS\Asus Probe\AsusProb.exe
    C:\Program Files\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\FSI\F-Prot\F-StopW.EXE
    C:\Program Files\Common Files\{D8822D49-0972-1033-1125-050215060001}\Update.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Hijack This\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.asus.com.tw/
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Asus Probe\AsusProb.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [F-StopW] C:\Program Files\FSI\F-Prot\F-StopW.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1153471790702
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: F-Prot Antivirus Update Monitor - FRISK Software - C:\Program Files\FSI\F-Prot\fpavupdm.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


    ***

    Here is the F-Prot log from the last full-scan:

    ***

    Task settings:

    Path to scan:
    <Hard drive> C:\

    Which files:
    Depending on file content and extensions.
    Scan inside archives.
    Scan inside compressed executables
    Scan inside subfolders.

    Action if malware is found:
    Disinfect.
    How to scan:
    Use heuristics.


    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\upd7bin\u7iavi420iy.bin could be a corrupted executable file
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC.zip->Activate.exe could be a suspicious file (encrypted program in archive)
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\SmitfraudC.zip->Uninst.exe could be a suspicious file (encrypted program in archive)
    C:\Program Files\Common Files\{D8822D49-0972-1033-1125-050215060001}\services.dll Infection: Possibly a new variant of W32/Downloader-Sml-based!Maximus
    The program cannot yet disinfect viruses of this type.
    The scanning ended successfully, with infected or suspicious object found

    Results of virus scanning:

    MBRs scanned..........: 1
    Boot sectors scanned..: 1
    Files total...........: 97529
    Scanned objects.......: 443445
    Infected objects......: 0
    Suspicious objects....: 4
    Deleted objects.......: 0
    Disinfected objects...: 0
    Renamed objects.......: 0
    Moved objects.........: 0

    Endtime: 08.08.2006 12:50

    Scantime: 40:02 min.
    ------------------------------- END OF REPORT ------------------------------


    ***


    Any help would be appreciated. Thanks!


    -Duncan
     
  2. JSntgRvr

    JSntgRvr Moderator Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Hi, Duncan Idaho. :)

    Welcome to TSG.

    What we need is better tools.

    Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only

    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    Please download ewido anti-spyware from HERE and save that file to your desktop.
    This is a 30 day trial of the program
    1. Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    2. Once the setup is complete you will need run ewido and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    4. Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    6. Under "Reports"
      • Select "Automatically generate report after every scan"
      • Un-Select "Only if threats were found"
    Close ewido anti-spyware, Do Not run a scan just yet, we will shortly in Safe Mode.

    Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.

    Boot into Safe Mode:

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Perform the following steps in safe mode:

    IMPORTANT: Do not open any other windows or programs while ewido is scanning, it may interfere with the scanning proccess:
    • Lauch ewido-anti-spyware by double-clicking the icon on your desktop.
    • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    • ewido will now begin the scanning process, be patient this may take a little time.
      Once the scan is complete do the following:
    • If you have any infections you will prompted, then select "Apply all actions"
    • Next select the "Reports" icon at the top.
    • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    • Close ewido .
    Restart back into Windows normally now.

    Please go HERE to run Panda's ActiveScan
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
    Post a fresh Hijackthis log along with the Ewido and ActiveScan reports.
     
  3. Duncan Idaho

    Duncan Idaho Thread Starter

    Joined:
    Aug 8, 2006
    Messages:
    2
    Thank you for responding to my post; it is appreciated.

    I have followed the directions as you proscribed. Here are the results of my labours:

    ***

    Logfile of HijackThis v1.99.1
    Scan saved at 9:16:24 PM, on 8/8/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\FSI\F-Prot\fpavupdm.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\ASUS\Asus Probe\AsusProb.exe
    C:\Program Files\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\FSI\F-Prot\F-StopW.EXE
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\Common Files\{D8822D49-0972-1033-1125-050215060001}\Update.exe
    C:\Program Files\Hijack This\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.asus.com.tw/
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [ASUS Probe] C:\Program Files\ASUS\Asus Probe\AsusProb.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [F-StopW] C:\Program Files\FSI\F-Prot\F-StopW.EXE
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1153471790702
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: F-Prot Antivirus Update Monitor - FRISK Software - C:\Program Files\FSI\F-Prot\fpavupdm.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    ***

    Ewido log:

    ---------------------------------------------------------
    ewido anti-spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 5:14:46 PM 8/8/2006

    + Scan result:



    Nothing found.



    ::Report end


    ***

    Panda Software Active Scan log:


    Incident Status Location

    Adware:Adware/DollarRevenue Not disinfected C:\Documents and Settings\Duncan Idaho\Desktop\DivXInstaller.exe[²ÜÇ\DivXConnectionTester.exe][²ÜÇ\System.dll]
    Adware:Adware/DollarRevenue Not disinfected C:\Documents and Settings\Duncan Idaho\Desktop\DivXInstaller.exe[²òÇ\Google\Firefox\ffinstaller.exe][²ÜÇ\System.dll]
    Virus:Eicar.Mod Not disinfected C:\Program Files\FSI\F-Prot\fpav-help.chm[/prob-scan-ok.html]
    Virus:Eicar.Mod Not disinfected C:\Program Files\InstallShield Installation Information\{9FD12630-1991-46F5-8479-92DE1EAE87DA}\data1.cab[fpav-help.chm][/prob-scan-ok.html]


    ***

    Not much at all to be alarmed at with these other programs, yet F-Prot swears up and down that services.dll is dangerous; the f-prot real-time scanner disables all attempts to access / modify this file. Should I just go ahead and use killbox in safe mode to delete this file, whatever it is?

    Input is always appreciated, thanks!


    -Duncan
     
  4. JSntgRvr

    JSntgRvr Moderator Malware Specialist

    Joined:
    Jul 1, 2003
    Messages:
    18,552
    First Name:
    José
    Hi, Duncan Idaho :)

    It could be a False Positive.

    Please click Here to visit the Spykiller website and upload the following file:

    C:\Program Files\Common Files\{D8822D49-0972-1033-1125-050215060001}\services.dll

    Instructions:

    Just press new topic, fill in the needed details and just give a link to your post on this forum & then press the browse button and then navigate to & select the files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press Post to upload the files

    You will not see the files that have been uploaded as they only show to the authorised users who can download them

    The Spykiller will let us know if this file represent a threat to your computer.
     
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