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have internet but not wireless

Discussion in 'Windows 7' started by jasonsamd, Dec 9, 2011.

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  1. jasonsamd

    jasonsamd Thread Starter

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    my mom's laptop is giving her trouble. she has no internet through the wifi. i plugged it up straight to the wifi router through an ethernet cable and internet came right up. however if i try to log in wirelessly it says there are no networks when there are. what do i need to do to hook up to the internet wirelessly for her.

    compaq presario cq62 windows 7
     
  2. TerryNet

    TerryNet Moderator

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    If you are trying to use an integrated wireless adapter start by making sure that it is switched on.
     
  3. jasonsamd

    jasonsamd Thread Starter

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    thanks that was it, i found out the hard way about an hour ago. i really appreciate that i can come here cause that would have fixed it for me if i hadn't spent almost 2 hours of internet searches and wrong tech support phone numbers. thanks,
    jason
     
  4. TerryNet

    TerryNet Moderator

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    You're welcome. :)

    You can mark this solved using the [​IMG] button at the upper left of the page.
     
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