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Have no sound to my HP laptop

Discussion in 'Hardware' started by gsmj, Sep 17, 2019.

  1. gsmj

    gsmj Thread Starter

    Joined:
    Sep 17, 2019
    Messages:
    1
    My new HP laptop stream has no sound, it worked fine yesterday morning
    now it does not. I have tried everything to fix it with out any luck. I get message
    that (No Audio output device is found) when I put my cursor on the sound icon.
    I also get a code 19 in the registry when I have tried to update the audio driver.

    Please help me with this problem. I need the sound very much for my computer.

    Thank,
    gsmj
     
  2. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    17,969
    First Name:
    Liz
    Take it back and complain. A new computer should not have problems. Perhaps there is a hardware problem. No audio output device found could be a failure of the sound chip on the motherboard. Let it be examined and fixed under warranty.
     
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