1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Having a little problem with IE

Discussion in 'Earlier Versions of Windows' started by KennyB221, Jun 29, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. KennyB221

    KennyB221 Thread Starter

    Joined:
    Jun 13, 2006
    Messages:
    34
    HI, o great computer gurus!!
    I recently added NetZero HiSpeed 3G as my ISP, and it looks like every time I close a window in IE, I get an error message that closes down the browser and all windows that are open.
    I ran HJT1.99.1 and here's the log:

    Logfile of HijackThis v1.99.1
    Scan saved at 10:31:13 AM, on 6/29/2007
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v5.50 (5.50.4134.0100)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SOINTGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\OPLIMIT\OCRAWARE.EXE
    C:\OPLIMIT\OCRAWR32.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\PROGRAM FILES\ESOFT\EBOARD\EBOARD.EXE
    C:\PROGRAM FILES\NETZERO\EXEC.EXE
    C:\PROGRAM FILES\JUNO\EXEC.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\1033\MSOFFICE.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\PROGRAM FILES\NETZERO\EXEC.EXE
    C:\PROGRAM FILES\JUNO\EXEC.EXE
    C:\WINDOWS\SYSTEM\ZSTATUS.EXE
    C:\PROGRAM FILES\NETZERO\QSACC\X1EXEC.EXE
    C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.chronoclips.com/ to veri... Are you at least 18 years old
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.e4me.com/start.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://my.netzero.net/s/sp?r=al&cf=...1162713600000&I=8.NQ4&N=PLML&O=A&UT=companion
    R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\PROGRAM FILES\NETZERO\SEARCHENH1.DLL
    F1 - win.ini: load=c:\oplimit\ocraware.exe
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\PROGRAM FILES\NETZERO\QSACC\X1IEBHO.DLL
    O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\PROGRAM FILES\NETZERO\TOOLBAR.DLL
    O3 - Toolbar: JunoBar - {5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4} - C:\PROGRAM FILES\JUNO\TOOLBAR.DLL
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [eMachine eBoard] C:\PROGRA~1\ESOFT\EBOARD\eBoard.exe
    O4 - HKLM\..\Run: [SO5 Integrator Pass Two] C:\WINDOWS\SOINTGR.EXE
    O4 - HKLM\..\Run: [hp 1000 firmware] C:\Program Files\hp LaserJet 1000\fwdl.exe
    O4 - HKLM\..\Run: [AdwareAlert] C:\PROGRAM FILES\ADWAREALERT\AdwareAlert.exe -boot
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [SO5 Integrator Pass One] C:\WINDOWS\SOINTGR.EXE
    O4 - HKCU\..\Run: [NetZero_uoltray] C:\PROGRAM FILES\NETZERO\EXEC.EXE regrun
    O4 - HKCU\..\Run: [Juno_uoltray] C:\PROGRAM FILES\JUNO\EXEC.EXE regrun
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: Display All Images with Full Quality - res://C:\PROGRAM FILES\NETZERO\QSACC\appres.dll/228
    O8 - Extra context menu item: Display Image with Full Quality - res://C:\PROGRAM FILES\NETZERO\QSACC\appres.dll/227
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
    O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe
    O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.e4me.com/start.html

    Can you help?
    Thanks!!
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,785
    Hi what error are you getting?
    Your using Internet Explorer v5.50 ?
    No sign of an Anti-virus program..[or did I miss it ?]
     
  3. KennyB221

    KennyB221 Thread Starter

    Joined:
    Jun 13, 2006
    Messages:
    34
    You're right -- no antivirus program right now
    The message is usually something like
    "Explorer caused an error in kernal32.exe. Internet explorer will now close"

    Yes, i'm using IE 5.5... probably need to upgrade.
     
  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,785
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/589911

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice