Having problems downloading


Thread Starter
Jul 7, 2020
Hello, so I'm having an issue downloading anything from the internet. I do currently have windows 7 but I want to download the windows 10. My laptop works great but every time I try to download anything from the internet it says it can't connect to the internet, even though I am using the internet and it is working. I tried so many things to try to fix this but nothing is working. I'm not sure what I need to do to get this fix.


Aug 20, 2000
The TSG utility requires a download to run, that's the problem....
so I would suggest trying a different browser.
May 31, 2020
Are you running AntiVirus software? It could be blocking downloads. If you do have something other than Microsofts own antivirus you could try disabling it momentarily and then trying to download the file linked above
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