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Having problems setting up my wireless network with my Xplornet fixed wireless

Discussion in 'Networking' started by mess11ier, Dec 9, 2011.

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  1. mess11ier

    mess11ier Thread Starter

    Joined:
    Oct 24, 2005
    Messages:
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    It's me again guys, but since last time, I have bought a new desktop and a tablet and I am now re-attempting to setup my a wireless network so that I can use the tablet.
    As I played around with the tablet, I pressed the wifi button, and lo and behold, it detected my router, told me my IP address, etc.
    But, it will not allow me to browse the internet because I am not connected, and when I run the setup disc on my pc [step 1 - checking settings in computer and router] for the router, it tells me that ' setup assistant is not able to connect to the router via any of the network adapters in this computer.'

    I know that I don't have it setup correctly, but I don't know what else to do. I have the ethernet [same as a network cable, right?] cable coming from outside. That goes to the [one and ONLY] port in the back of my tower. I'm stuck. Please help. Thanks again guys.

    Jeff
     
  2. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    What kind of internet service do you have? Who is your ISP?
     
  3. mess11ier

    mess11ier Thread Starter

    Joined:
    Oct 24, 2005
    Messages:
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    My ISP is Xplornet, and I have their fixed wireless service, which has a tripod on the roof, with a single cable [not the 'phone' type, but the 'network cable' type...sorry for being so basic] coming into the house. I don't know of any more details to provide. Thanks again.
     
  4. mess11ier

    mess11ier Thread Starter

    Joined:
    Oct 24, 2005
    Messages:
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    It also says 'Broadcom NetLink (TM) Gigabit Ethernet'...that's under the 'IRQ' tab in my System Information, and I have absolutely no idea what that means...:p
     
  5. TerryNet

    TerryNet Moderator

    Joined:
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    First Name:
    Terry
    Thanks, that's fine. :)

    Reset the router to factory default settings.

    Please show the following (ipconfig /all) for your PC connected directly to the ethernet cable from the roof.

    Then connect the "roof" cable to the WAN (Modem, Internet) port of the router and your PC to a router LAN port and show the following again. Also tell us whether you have internet access with this configuration.

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  6. mess11ier

    mess11ier Thread Starter

    Joined:
    Oct 24, 2005
    Messages:
    9
    Strange...when I switched the 'hookup' like you asked I had internet access for 8-10 seconds...I got excited...:p

    Here's what you asked for:

    ***Before switch:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\JPZOFERRIS>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : JPZOFERRIS-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit

    Ethernet
    Physical Address. . . . . . . . . : 18-03-73-B1-B7-87
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . :

    fe80::6d2c:f9d6:189f:8412%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 96.44.84.186(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : December-09-11 6:29:36 PM
    Lease Expires . . . . . . . . . . : December-11-11 6:29:37 AM
    Default Gateway . . . . . . . . . : 96.44.84.1
    DHCP Server . . . . . . . . . . . : 192.168.175.3
    DHCPv6 IAID . . . . . . . . . . . : 236454771
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-E4-A5-75-

    18-03-73-B1-B7-87

    DNS Servers . . . . . . . . . . . : 192.168.175.2
    142.166.86.18
    142.166.86.19
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{C990A46E-791A-4317-B3E8-

    45CF3CCFB990}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter 6TO4 Adapter:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2002:602c:54ba::602c:54ba

    (Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    DNS Servers . . . . . . . . . . . : 192.168.175.2
    142.166.86.18
    142.166.86.19
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-

    Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . :

    2001:0:4137:9e76:38f8:5fa:9fd3:ab45(Prefe
    rred)
    Link-local IPv6 Address . . . . . : fe80::38f8:5fa:9fd3:ab45%14

    (Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\JPZOFERRIS>


    ***After switch:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\JPZOFERRIS>IPCONFIG /ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : JPZOFERRIS-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit

    Ethernet
    Physical Address. . . . . . . . . : 18-03-73-B1-B7-87
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . :

    fe80::6d2c:f9d6:189f:8412%11(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : December-10-11 7:49:54 PM
    Lease Expires . . . . . . . . . . : January-17-48 2:22:06 AM
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DHCPv6 IAID . . . . . . . . . . . : 236454771
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-E4-A5-75-

    18-03-73-B1-B7-87

    DNS Servers . . . . . . . . . . . : 192.168.2.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.Belkin:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-

    Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    C:\Users\JPZOFERRIS>
     
  7. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,918
    First Name:
    Terry
    Somewhere between the antenna on the roof and the ethernet cable you see there is some device that may have to be unplugged for about 30 seconds when you change the device connected to the ethernet.

    Your ISP may be tracking the MAC address, so clone the MAC address of your computer to the router's WAN. There will be a "clone" function somewhere, maybe in the router's WAN section and maybe in an Advanced or Tools or Utilities or some such section.

    You are getting a good connection to the router, so look at its status to see if it (the WAN or Internet) is getting a good IP configuration.
     
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