1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Having trouble un-installing AVG Internet Security

Discussion in 'General Security' started by Lockeyp, May 22, 2018.

Thread Status:
Not open for further replies.
  1. Lockeyp

    Lockeyp Thread Starter

    Jan 1, 2008
    I have been trying to uninstall this program because I am getting various messages one of which this is' Threat secure! We've safely locked this file in your quarantine. ( Win32:Evo-gen[Susp] in ...one_046401adf67e3d1f\msflacencoder.dll PID 0.
    After running the program the program it list the of things that it have found and at the bottom of the window it tells you to 'install to fix ' after clicking this nothing happens, but below that it says' install AVG pc tuneup to fix this problem for free.' and every few minutes 'It say a suspicious item has been detected'
    to try to get rid of this program I downloaded the AVG Remover program which is reporting that there are no items left. Before installing the program I uninstalled all of the anti-virus software to try to uncover the program, which I found to be futile. Your help would be invaluble.

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, Intel64 Family 6 Model 58 Stepping 9
    Processor Count: 4
    RAM: 8139 Mb
    Graphics Card: AMD Radeon HD 7500M/7600M Series, 1024 Mb
    Hard Drives: C: 902 GB (628 GB Free);
    Motherboard: Sony Corporation, VAIO
    Antivirus: Windows Defender, Disabled
  2. dvk01

    dvk01 Moderator Malware Specialist

    Dec 14, 2002
    First Name:
    moved to general security because this does not appear to be a malware removal problem but a problem with an antivirus
  3. dmccoy


    Oct 7, 2017
    First Name:
    Did you already remove the AVG Antivirus program? Does this program show up under Add/Remove programs in the control panel? The easiest method to uninstall completely would be to reinstall the AVG suite and then completely remove using the AVG Removal Tool. If that does not work then it will have to be removed manually.

  4. Triple6

    Triple6 Moderator

    Dec 26, 2002
    First Name:
    Can you post a screenshot of the error message? It may be a fake antivirus program posing as AVG.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1210583

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice