Header Printing Problem with Word 2003

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atg72

Thread Starter
Joined
Oct 14, 2004
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Good morning to everyone who read this,

I have a problem when i try to print a template document which includes my company logo in header. Black box instead my logo. Any idea to fix it?
 

jimr381

Jim
Joined
Jul 20, 2007
Messages
4,193
OK go into the "Print" dialog box (CTRL+P) and click on the "Options" button in the bottom left-hand corner and tell me what is checked off in there.
 

atg72

Thread Starter
Joined
Oct 14, 2004
Messages
16
Only three check marks in "AllowA4/Letter....", "Background printing" and "Drawing objects"
 

jimr381

Jim
Joined
Jul 20, 2007
Messages
4,193
Sorry I was out last week at a training class. Can you zip up the document and post it so I can take a look at it?
 
Joined
Nov 7, 2007
Messages
1,352
Well can't you delete the text put a few naughts and crosses and then post that. Very difficult to help with this as there are a lot of reasons it may not print correctly.
 

atg72

Thread Starter
Joined
Oct 14, 2004
Messages
16
I can' t do that. You see as i told you in first place the header is for internal use only. I did not write anything yet inside the document. But if that helps in some printers the same header from exactly the same file prints correctly. Both all of them (the pc' s) have the same version (word 2003) and the same checks in options from the Print dialog box.
 
Joined
Feb 17, 2007
Messages
16
You might check the Printer driver. Sometimes you have a choice between PS (Post Script) drivers and PCL drivers for the same printer. If one doesn't work correctly, try the other one.
 
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