1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Headphone not showing up in playback devices; jack saying it's showing up. No sound.

Discussion in 'All Other Software' started by Hammyobob, Jun 18, 2013.

Thread Status:
Not open for further replies.
  1. Hammyobob

    Hammyobob Thread Starter

    Joined:
    Jun 18, 2013
    Messages:
    2
    Hi guys, I am fairly new to this website and would absolutely LOVE if someone could help me figure out this problem.

    I have an Alienware Windows 7 M17 laptop (I know, everyone hates alienwares but I don't have enough time to build my own)
    The laptop has a build in SoundBlaster Recon3Di, with an intel display audio. This problem just started happening yesterday before I went to work, and when I came back the headphones wouldn't work. I thought the headphones were the problem so I tried testing them on two different computers and they weren't working.

    I went to get some new ones, and tried plugging them in and they didn't pick up either.The jacks do show that they pick up when the headphones are plugged in, just no sound will play. Speakers work perfectly fine but I listen to music all the time and need to have headphones that work. The laptop is fairly new so I know it's not a problem that persists with that..

    Tested
    • Updated ALL of the drivers persisting to sound
    • Disabled and uninstalled all drivers and restarted the computer

    If there's anything else I should add, please let me know. I just cannot figure out why it would suddenly stop working :(
     
  2. Hammyobob

    Hammyobob Thread Starter

    Joined:
    Jun 18, 2013
    Messages:
    2
    Sorry guys, forgot to add this into the main post.


    (Attachment included of the picture)
     

    Attached Files:

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1101554

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice