Headphones' mic and speaker won't work

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chrisdoherty

Thread Starter
Joined
Nov 29, 2021
Messages
1
I use my bluetooth headphones boat rockerz 510 with the browser and for other apps, it works just fine but as soon as i connect to a zoom meeting, the sound goes out and the speaker wont give out any sound neither from zoom nor from other apps and after leaving the meeting, everything is back to normal.
 

plodr

Liz
Joined
Jun 27, 2014
Messages
26,367
And you checked that the sound is not muted?

My husband uses Zoom on my android tablet once or twice a month. For some reason, the audio mutes. Perhaps when I update the app.

I also found this:
Go to your device’s app settings and look to see if Zoom has permission to access your headphone’s microphone/speakers.
Since I don't use nor own a bluetooth headset, I can't tell you where to look.

This might be the place to look
Under Zoom's Settings / Audio, you need to select your Bluetooth "headset" from the speaker list and your Bluetooth "headset" from the microphone.

Look this over
https://www.tenforums.com/sound-audio/173579-using-zoom-bluetooth-bt-speaker-doesn-t-work.html
 

Couriant

James
Moderator
Joined
Mar 26, 2002
Messages
42,513
First make sure that the settings are not defaulting to different mic/speaker.

Having said that, my bluetooth headset is having the same problem... I haven't had any issues before. I will need to troubleshoot...

Edit: that was very strange that it happened to me. Perhaps it was an update. I ended up dissociating the headset from my computer and then reconnected/paired it back up
 
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