Headphones work only in one ear

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Tums19

Thread Starter
Joined
Nov 24, 2020
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6
When I plug my headphones into my pc only one ear make sound. I know the problem doesn't come from my headphones cause they work fine on my phone. I really don't know where the problem come from pleas help.
 

lochlomonder

Colin
Trusted Advisor
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Jul 24, 2015
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3,173
Let's do some basics here. First of all, please download and run the TSG System Information Utility on the affected machine, and then post the results back to this thread.

Just as a quick check, and presupposing you're running Windows 10, left-click on the Windows Start button and type Audio. Under the Best match options, click on Turn mono audio on or off. Is the switch for Turn on mono audio set to on? If so, turn it off. If not, let us know. I won't offer any other suggestions until I know for sure which OS you're using, and then we can take things from there.
 

Goddess-Bastet

Virginia
Joined
Apr 26, 2019
Messages
529
Ensure the headphone jack is clear of fluff & dust.
Check too that the headphone jack is fully inserted into the socket.
 

Tums19

Thread Starter
Joined
Nov 24, 2020
Messages
6
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20200618164215.000000-240
Processor: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz, Intel64 Family 6 Model 158 Stepping 9, CPU Count: 8
Total Physical RAM: 16 GB
Graphics Card: Intel(R) HD Graphics 630, 1024 MB
Hard Drives: C: 133 GB (11 GB Free); D: 83 GB (52 GB Free); E: 1863 GB (1031 GB Free);
Motherboard: Micro-Star International Co., Ltd. MS-16J9, ver REV:1.0, s/n BSS-0123456789
System: American Megatrends Inc., ver MSI_NB - 1072009, s/n 9S716J9621227ZI1000105
Antivirus: Windows Defender, Disabled
 
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