Hello I really need help!!

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Sammole04

Thread Starter
Joined
Sep 24, 2018
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1
Hey guys I'm kind of a novice when it comes too laptop's and I haven't had my Toshiba satellite long now but i have already encountered the blue screen of death
Error code: STOP: 0x000007B

If someone could help that would be great
 

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Joined
Jun 15, 2018
Messages
76
hi.
are you getting this many times or have you just got it once.
if just once then ignore it
reply then ill give you next steps.
Hey guys I'm kind of a novice when it comes too laptop's and I haven't had my Toshiba satellite long now but i have already encountered the blue screen of death
Error code: STOP: 0x000007B

If someone could help that would be great
 

dmccoy

Darrin
Joined
Oct 7, 2017
Messages
4,489
Try the following and let us know if you can get into safe mode or command prompt.

Force Safe Mode with Power On/Off

1. Press the Power On/Off button to Start and Shut Down the computer as soon as you see the rotating loading circle
2.Repeat this 2-3 times to stat the Windows Recovery Environment.
3. Select Troubleshoot > Advanced options > Startup Settings > Restart from the Choose an Option screen.
4. After your PC restarts, select one of the following Safe Mode options you are instructed to from the Start Up Settings menu:
  • Safe Mode (4)
  • Safe Mode with Networking (5)
  • Command Prompt (6)
5. Wait for Safe Mode to load.
6. Logon with an Administrator account if needed.
If Safe Mode does not work as above then try with the following Advanced startup options:
  1. Enable Low resolution video mode
  2. Disable driver signature enforcement
  3. Disable early-launch anti-malware protection
 
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