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Hello I really need help!!

Discussion in 'Hardware' started by Sammole04, Sep 24, 2018.

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  1. Sammole04

    Sammole04 Thread Starter

    Joined:
    Sep 24, 2018
    Messages:
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    Hey guys I'm kind of a novice when it comes too laptop's and I haven't had my Toshiba satellite long now but i have already encountered the blue screen of death
    Error code: STOP: 0x000007B

    If someone could help that would be great
     

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  2. texasbullet

    texasbullet

    Joined:
    Jun 11, 2014
    Messages:
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    First Name:
    Ramon
    Seems you are having hard drive problems.
     
  3. austinpinto

    austinpinto

    Joined:
    Jun 15, 2018
    Messages:
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    hi.
    are you getting this many times or have you just got it once.
    if just once then ignore it
    reply then ill give you next steps.
     
  4. plodr

    plodr

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    First Name:
    Liz
  5. dmccoy

    dmccoy

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    Darrin
    Try the following and let us know if you can get into safe mode or command prompt.

    Force Safe Mode with Power On/Off

    1. Press the Power On/Off button to Start and Shut Down the computer as soon as you see the rotating loading circle
    2.Repeat this 2-3 times to stat the Windows Recovery Environment.
    3. Select Troubleshoot > Advanced options > Startup Settings > Restart from the Choose an Option screen.
    4. After your PC restarts, select one of the following Safe Mode options you are instructed to from the Start Up Settings menu:
    • Safe Mode (4)
    • Safe Mode with Networking (5)
    • Command Prompt (6)
    5. Wait for Safe Mode to load.
    6. Logon with an Administrator account if needed.
    If Safe Mode does not work as above then try with the following Advanced startup options:
    1. Enable Low resolution video mode
    2. Disable driver signature enforcement
    3. Disable early-launch anti-malware protection
     
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