1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Help! All high-end games are not working! (moved from Games forum)

Discussion in 'Virus & Other Malware Removal' started by ericchoi, Oct 8, 2005.

Thread Status:
Not open for further replies.
Advertisement
  1. ericchoi

    ericchoi Thread Starter

    Joined:
    Oct 8, 2005
    Messages:
    4
    I have
    AMD ATHLON 64 4000+
    ATI Sapphire Radeon X800 XL Hybrid (512 mb)
    1 gb kingston ddr 400 ram
    160 gb SATA Harddrive (Western Digital)
    Asus A8N SLI Deluxe Motherboard
    560 Watt Power supply
    Windows XP Professional 64 bit-edition
    7 different high power fans that keeps the computer cool

    When I play doom 3, Half-life 2, F.E.A.R. or any other game utilising directx 9.0b and higher, the game crashes when I put all the settings to high. The weird thing is that it used to work just fine. Now, when games crash, it usually shows the whole entire screen, filling up with flickering blue squares. The sound keeps going on for about 10 more seconds, and then the sound freezes up too. When I press any button after this happens, The monitor flickers and then shows a screen that is bizarrely coloured. I am using Windows XP Professional 64 bit-edition
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    I suppose the first thing that would be suggested is that you reinstall your Display drivers ... have you tried that?

    If it's not a Display driver configuration or corruption issue, I would expect it to be a conflict with something running that may be chewing up your memory.

    You can try using the Task Manager to terminate all processes with a User Name (Except Explorer and those that may be required for the game itself) and see if that makes a difference.

    You can also post a HijackThis scanlog.

    Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

    http://www.thespykiller.co.uk/files/hijackthis_sfx.exe
     
  3. GripS

    GripS

    Joined:
    Apr 30, 2005
    Messages:
    2,113
    The key point for me in your post is that these games "used to work fine". What you are describing with blue squares and garbled screen images indicates that the card is overheating(graphics card).

    Try this to start: Open the case and verify cooling fan on the graphics card is operational. Leave the case open and set a regular household fan pointing at the case innards. If the problem subsides you have a cooling problem.
     
  4. ericchoi

    ericchoi Thread Starter

    Joined:
    Oct 8, 2005
    Messages:
    4
    Logfile of HijackThis v1.99.1
    Scan saved at 6:05:43 PM, on 09/10/2005
    Platform: Windows 2003 SP1 (WinNT 5.02.3790)
    MSIE: Internet Explorer v6.00 SP1 (6.00.3790.1830)

    Running processes:
    D:\Program Files (x86)\winupdates\winupdates.exe
    D:\WINDOWS\rbtqw.exe
    D:\WINDOWS\SysWow64\Tsnqkn.exe
    D:\WINDOWS\system32\rundll32.exe
    D:\Program Files (x86)\ISTsvc\istsvc.exe
    D:\Program Files (x86)\inKline Global\PC Booster\PCBooster.exe
    D:\Program Files (x86)\Microsoft Office\Office\WINWORD.EXE
    D:\Program Files (x86)\Mozilla Firefox\firefox.exe
    D:\Documents and Settings\eric\Desktop\HijackThis.exe

    F2 - REG:system.ini: UserInit=userinit
    O2 - BHO: URLLink - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - D:\Program Files (x86)\NewDotNet\newdotnet6_90.dll
    O2 - BHO: LinkTracker Class - {8B6DA27E-7F64-4694-8F8F-DC87AB8C6B22} - D:\WINDOWS\SysWow64\qlink32.dll
    O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - D:\Program Files (x86)\SideFind\sfbho.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files (x86)\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files (x86)\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [nTrayFw] "D:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files (x86)\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PinnacleDriverCheck] D:\WINDOWS\SysWow64\PSDrvCheck.exe -CheckReg
    O4 - HKLM\..\Run: [IMJPMIG8.1] "D:\WINDOWS\IME (x86)\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] D:\WINDOWS\SysWow64\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] D:\WINDOWS\SysWow64\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [winupdates] "D:\Program Files (x86)\winupdates\winupdates.exe" /auto
    O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [IST Service] "D:\Program Files (x86)\ISTsvc\istsvc.exe"
    O4 - HKLM\..\Run: [eeo0jgd] D:\WINDOWS\rbtqw.exe
    O4 - HKLM\..\Run: [SurfAccuracy] "D:\Program Files (x86)\SurfAccuracy\SAcc.exe"
    O4 - HKLM\..\Run: [Internet Optimizer] "D:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [version] D:\WINDOWS\SysWow64\Vauznq.exe
    O4 - HKLM\..\Run: [secure] D:\WINDOWS\SysWow64\Tsnqkn.exe
    O4 - HKLM\..\Run: [New.net Startup] rundll32 D:\PROGRA~2\NEWDOT~1\NEWDOT~2.DLL,ClientStartup -s
    O4 - HKLM\..\Run: [PC Booster] "D:\Program Files (x86)\inKline Global\PC Booster\pcbooster.exe"
    O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Steam] "d:\progra~2\valve\steam\steam.exe" -silent
    O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files (x86)\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Global Startup: Microsoft Office.lnk = D:\Program Files (x86)\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = D:\Program Files (x86)\Microsoft Office\Office\1033\OLFSNT40.EXE
    O8 - Extra context menu item: &Google Search - res://d:\program files (x86)\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://d:\program files (x86)\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://d:\program files (x86)\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://d:\program files (x86)\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://d:\program files (x86)\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://d:\program files (x86)\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - D:\Program Files (x86)\SideFind\sidefind.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O10 - Hijacked Internet access by New.Net
    O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
    O10 - Unknown file in Winsock LSP: d:\windows\system32\nvappfilter.dll
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.1.0.69.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1127260296593
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1127260290296
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~2\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Filter: text/html - {3551784B-E99A-474f-B782-3EC814442918} - D:\WINDOWS\SysWow64\qlink32.dll
    O20 - Winlogon Notify: dimsntfy - D:\WINDOWS\SYSTEM32\dimsntfy.dll
    O20 - Winlogon Notify: EFS - D:\WINDOWS\SYSTEM32\sclgntfy.dll
    O23 - Service: Ati HotKey Poller - Unknown owner - D:\WINDOWS\system32\Ati2evxx.exe (file missing)
    O23 - Service: ATI Smart - Unknown owner - D:\WINDOWS\system32\ati2saag.exe
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - D:\WINDOWS\System32\dmadmin.exe (file missing)
    O23 - Service: Event Log (Eventlog) - Unknown owner - D:\WINDOWS\system32\services.exe (file missing)
    O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - D:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
    O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - D:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)
    O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - D:\WINDOWS\System32\lsass.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - D:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - D:\WINDOWS\system32\imapi.exe (file missing)
    O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - D:\WINDOWS\system32\msdtc.exe (file missing)
    O23 - Service: Net Logon (Netlogon) - Unknown owner - D:\WINDOWS\system32\lsass.exe (file missing)
    O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - D:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
    O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - D:\Program Files (x86)\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
    O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - D:\WINDOWS\system32\lsass.exe (file missing)
    O23 - Service: Plug and Play (PlugPlay) - Unknown owner - D:\WINDOWS\system32\services.exe (file missing)
    O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - D:\WINDOWS\system32\lsass.exe (file missing)
    O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - D:\WINDOWS\system32\lsass.exe (file missing)
    O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - D:\WINDOWS\system32\sessmgr.exe (file missing)
    O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - D:\WINDOWS\system32\lsass.exe (file missing)
    O23 - Service: Virtual Disk Service (vds) - Unknown owner - D:\WINDOWS\System32\vds.exe (file missing)
    O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - D:\WINDOWS\System32\vssvc.exe (file missing)
    O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - D:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)

    Fan log

    I tried the fan at full blast... no difference.
    It isn't a cooling problem
    maybe its because I'm using a 64-bit edition of Windows.
    There isn't even a directx 9.0c for windows xp 64 bit edition yet.
    However, I reinstalled the latest drivers and such.
    Still no difference.
    I still have my warranty cuz I bought the computer 3 months ago.
    can anybody plz help me, I'm about to return the whole comp back to the store next week.
     
  5. ericchoi

    ericchoi Thread Starter

    Joined:
    Oct 8, 2005
    Messages:
    4
    At the taskbar, it states how much of the cpu is in use.
    should the cpu usage go all the way up to 100% constantly while idling?
    is this normal?

    When I check the memory usage (when I'm not running anything else), it says I'm using like 40% of my memory, which is 400 mb. Is this normal?
     
  6. ericchoi

    ericchoi Thread Starter

    Joined:
    Oct 8, 2005
    Messages:
    4
    Uh... I tried to install ati catalyst drivers but everytime, it says fail to set install registry key

    Happens in every single version of catalysrt
     
  7. tropora

    tropora

    Joined:
    Oct 7, 2005
    Messages:
    11
    I bet the problem is you have to much going on or installed on your computer. This is taking away RAM and speed from your game. Try removing some stuff you do not use. Picture's use alot of space. Remove temp. files from the Internet. Word pages, games, etc. Many ways to cut back. But it is weird. It should not just carsh like that, it should just be slow and choppy, not crash. Maybe its a driver error.
     
  8. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    You have a very badly infected computer. I'm going to move your thread to the Security forum. Best of luck there. While waiting for help you should run some of the online scans available in the Security Help Tools thread there.

    Also:
    You still have Nvidia stuff running:

    http://castlecops.com/lsp-164.html

    I don't know whether this "firewall" runs independently of their display driver installs.
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/405670

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice