Hi, I am helping my dad fix his computer because he has a billion and one things running and it is taking forever to do anything. After working with you in the past I knew that I had to get spyware and adaware in here because I could tell from the search bars that he had some spyware. Anyway, I downloaded the programs for him and then I had to leave. I came back today and he told me that he had installed them and ran spyware blaster(he thinks) and anyway all his icons and taskbar are gone. I don't know what the heck happened to them as this has never happened to me. He ran Norton a few days prior so I don't think he has a virus as he came back uninfected. I don't have hijack this downloaded yet for you because I don't even know what folder all his downloads go into. Anyway, I was hoping we could resolve this w/out it. he is operating on win xp.