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HELP ASAP Anyone??

Discussion in 'Earlier Versions of Windows' started by Trtlgrl2_78, Feb 4, 2005.

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  1. Trtlgrl2_78

    Trtlgrl2_78 Thread Starter

    Joined:
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    I need my laptop for work tomorrow, and I think I picked up a virus last weekend. My hubby took it with him to work this week, and couldn't run his GPS Program. I don't know what he did, but now...

    When the computer goes to start up, an error message comes up that says: Regsvr32
    This progam has performed an illegal operation and will be shut down.
    Quit all programs, and then restart your computer. etc.

    That little box won't close when you click on the X...and the computer won't finish starting up!

    What is going on??? Please HELP US!
     
  2. Trtlgrl2_78

    Trtlgrl2_78 Thread Starter

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    I forgot to add that the computer is a Dell Latitude, and running Windows 98 SE
     
  3. JSntgRvr

    JSntgRvr Moderator Malware Specialist

    Joined:
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    Messages:
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    First Name:
    José
    To work around this behavior, you must first determine whether it is caused by software or hardware. If you restart your computer in Safe mode and the problem does not occur, the origin is more likely to be a driver or program. If you restart your computer in Safe mode and the problem does occur, the issue is more likely to be hardware or damaged Windows core files.

    Restart your computer, press and hold down the CTRL key until you see the Windows 98 Startup menu, and then choose Safe Mode.


    Test your computer in Safe mode. If the error does not occur, use the following steps to use the System Configuration utility to identify the program or driver that may be causing the error message.


    If the problem does occur, there may be a problem with your Windows installation or you may be experiencing a symptom of faulty hardware.


    After your computer restarts in Safe mode, use the System Configuration utility (Msconfig.exe) to minimize conflicts that may be causing the issue:

    Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.

    On the Tools menu, click System Configuration Utility.
    On the General tab, click Selective Startup, and then click to clear the following check boxes:

    Process Config.sys File
    Process Autoexec.bat File
    Process Winstart.bat File (if available)
    Process System.ini File
    Process Win.ini File
    Load Startup Group Items

    Click OK, and then restart your computer typically when you are prompted. After you restart and test your computer, if you still do not experience the problem, continue with the next set of steps.


    To identify the entry that is causing the problem:

    Run the System Configuration utility again. Click to select one check box under Selective Startup, click OK, restart your computer, and then test.


    Continue this process until you have selected all of the items under Selective Startup. If you select an item and the issue reoccurs, click the tab for the corresponding Selective Startup item, clear half of the check boxes, ( except for those clearly related for your mouse) click OK, and then restart your computer. Continue this process until you locate the setting that is causing the issue.
     
  4. Trtlgrl2_78

    Trtlgrl2_78 Thread Starter

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    Thanks! We will try that now...and will be back...
     
  5. Trtlgrl2_78

    Trtlgrl2_78 Thread Starter

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    Thanks! Got it started up.
     
  6. JSntgRvr

    JSntgRvr Moderator Malware Specialist

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    First Name:
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    Great! Use the thread's Tools and mark this thread as "Solved".

    Best Wishes!
     
  7. flavallee

    flavallee Trusted Advisor

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    Messages:
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    First Name:
    Frank
    You didn't mention which program he's using with his GPS. If it happens to be DeLorme Street Atlas USA 2005, a patch was just recently released for it to update the magnetic to the satellites. If the patch isn't installed, the GPS won't work.
     
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