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Help asap with active tracker

Discussion in 'Web & Email' started by pmmanagement, Sep 12, 2003.

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  1. pmmanagement

    pmmanagement Thread Starter

    Joined:
    Jun 21, 2003
    Messages:
    52
    I've gotten this thing called active tracker plug-in something or another in my MS OUTLOOK. I DO NOT want it...I can not figure out where it came from. I can not find it in my files to uninstall it. I did find it in start>programs and it had an uninstall feature, I chose that. I went into windows explorer >program files and found it...I deleted it....it still comes back
    Everytime I try to open outlook I get a message about it...
    It's got some kind of BS that I don't want when someone tries to repy to my email.
    I have restored my computer to a week ago
    Nothing works
    Please help me get rid of this thing
    I Hate it....I hate it....I hate it.

    Thanks
    Madene
    [email protected]
     
  2. debel

    debel

    Joined:
    Sep 14, 2003
    Messages:
    4
  3. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    post your H/T log and we will find and nuke it for you.

    Do this:

    , go to http://www.tomcoyote.org/hjt/ , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please copy & paste its contents to the forum.

    It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
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