1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Help asap with active tracker

Discussion in 'Web & Email' started by pmmanagement, Sep 12, 2003.

Thread Status:
Not open for further replies.
  1. pmmanagement

    pmmanagement Thread Starter

    Jun 21, 2003
    I've gotten this thing called active tracker plug-in something or another in my MS OUTLOOK. I DO NOT want it...I can not figure out where it came from. I can not find it in my files to uninstall it. I did find it in start>programs and it had an uninstall feature, I chose that. I went into windows explorer >program files and found it...I deleted it....it still comes back
    Everytime I try to open outlook I get a message about it...
    It's got some kind of BS that I don't want when someone tries to repy to my email.
    I have restored my computer to a week ago
    Nothing works
    Please help me get rid of this thing
    I Hate it....I hate it....I hate it.

    [email protected]
  2. debel


    Sep 14, 2003
  3. $teve


    Oct 9, 2001
    post your H/T log and we will find and nuke it for you.

    Do this:

    , go to http://www.tomcoyote.org/hjt/ , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please copy & paste its contents to the forum.

    It will possibly show other issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/164253

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice