help been hijacked here is my hjt

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Joined
Jul 26, 2002
Messages
46,331
Hi hit9get9

Welcome to TSG! :)

I am pasting your log in the thread. It is easier to analyze that way.

Logfile of HijackThis v1.99.0
Scan saved at 4:51:24 PM, on 2/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Guard.exe
C:\WINNT\XPsys.exe
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Gateway Utilities\GWInkMonitor.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Pinnacle\Pinnacle PCTV\Remote\Remoterm.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\DVD\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Pinnacle\Shared Files\Programs\Scheduler\PCLEScheduler.exe
C:\Program Files\OpenOffice.org1.1.0\program\soffice.exe
C:\PROGRA~1\Netscape\Netscape\Netscp.exe
C:\WINNT\System32\gearsec.exe
C:\WINNT\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Pinnacle\SHARED~1\Filter\server.exe
C:\WINNT\33875.exe
C:\WINNT\54535.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Local Settings\Temp\hijackthis-2\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://24-7-search.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://24-7-search.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\1kn96gpr.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\1kn96gpr.slt\prefs.js)
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [PCTVRemote] C:\Program Files\Pinnacle\Pinnacle PCTV\Remote\Remoterm.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo -aim
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: DLHelperEXE.exe
O4 - Startup: OpenOffice.org 1.1.0.lnk = C:\Program Files\OpenOffice.org1.1.0\program\quickstart.exe
O4 - Startup: Registration-PCTV.lnk = C:\Program Files\Pinnacle\Pinnacle PCTV\ERegister\RegTool.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\DVD\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = ?
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .avi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1096587531937
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E4133B21-4CBD-45F1-A9F6-D653A9BE1DA5}: NameServer = 206.141.192.60 206.141.193.55
O21 - SSODL: eplrr - {3B2DE1BA-4297-4E48-BA24-B22B2CA2A06F} - C:\WINNT\system32\eplrr3.dll
O23 - Service: Gear Security Service - GEAR Software - C:\WINNT\System32\gearsec.exe
O23 - Service: InCD Helper - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VNC Server - Constantin Kaplinsky - C:\Program Files\TightVNC\WinVNC.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINNT\system32\YPCSER~1.EXE
 
Joined
Jul 26, 2002
Messages
46,331
I see you are running Hijack This from a temp folder now. This is a bad idea because it cannot create and restore backups from there. You need to create a new folder in My Documents and name it Hijack This. Now Click here to download Hijack This again. Download it and click "Save". Save it to the Hijack This folder you just created. That way it can create and restore backups if needed. HJT will store the backups in the same location that it is run from.

after you have done that, rescan with Hijack This and post a new log. This time copy and paste it here in the thread please.
 

hit9get9

Thread Starter
Joined
Feb 12, 2005
Messages
2
I'm a newbie I hope I did this correct. Also I have Norton Internet sec. 2005 Activex wont allow Norton to display. I have tried all config with no success. Exact wording when launching Norton: Your current settings prohibit running
Active x controls on this page. as a result, the page may not display correctly.I click ok the window shows text but no icons.

Logfile of HijackThis v1.99.0
Scan saved at 9:08:31 AM, on 2/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\Guard.exe
C:\WINNT\XPsys.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Pinnacle\Pinnacle PCTV\Remote\Remoterm.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\DVD\Common\Bin\WinCinemaMgr.exe
C:\Program Files\OpenOffice.org1.1.0\program\soffice.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINNT\System32\gearsec.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\PROGRA~1\Pinnacle\SHARED~1\Filter\server.exe
C:\PROGRA~1\Netscape\Netscape\Netscp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINNT\72823.exe
C:\Program Files\TightVNC\WinVNC.exe
C:\WINNT\88922.exe
C:\Documents and Settings\Owner\My Documents\high jack this\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://24-7-search.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://24-7-search.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\1kn96gpr.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\1kn96gpr.slt\prefs.js)
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [PCTVRemote] C:\Program Files\Pinnacle\Pinnacle PCTV\Remote\Remoterm.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo -aim
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: OpenOffice.org 1.1.0.lnk = C:\Program Files\OpenOffice.org1.1.0\program\quickstart.exe
O4 - Startup: Registration-PCTV.lnk = C:\Program Files\Pinnacle\Pinnacle PCTV\ERegister\RegTool.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\DVD\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Pinnacle Scheduler.lnk = ?
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1096587531937
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{E4133B21-4CBD-45F1-A9F6-D653A9BE1DA5}: NameServer = 206.141.192.60 206.141.193.55
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Gear Security Service - GEAR Software - C:\WINNT\System32\gearsec.exe
O23 - Service: InCD Helper - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: VNC Server - Constantin Kaplinsky - C:\Program Files\TightVNC\WinVNC.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINNT\system32\YPCSER~1.EXE
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
hit9get9, I've merged your thread with this one. You need to reply to this thread so flrman1 will see it.
 
Joined
Jul 26, 2002
Messages
46,331
Click Here and download the the new version of Killbox and save it to your desktop.

Double-click on Killbox.exe to run it. Now put a tick by Delete on Reboot. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file on next reboot. Click Yes. It will then ask if you want to reboot now. Click No. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

C:\WINNT\72823.exe

C:\WINNT\88922.exe

C:\WINNT\Guard.exe

C:\WINNT\XPsys.exe


Exit the Killbox.

Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://24-7-search.com/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://24-7-search.com/

O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe


Now restart your computer

Let the computer fully reboot then restart again into safe mode.

How to start your computer in safe mode

In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin


Go here and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
 
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